FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing depends on the size and type of project. Smaller areas cost a bit more per square foot because of setup time, while larger projects can get better overall pricing. I always include labor, materials, and cleanup in my quotes — no hidden fees. I also give free on-site estimates and sometimes offer discounts on multi-area projects
- What is your typical process for working with a new customer?
I start by visiting the project site to take measurements, listen to your ideas, and share suggestions. Then I send a detailed quote that includes materials, layout, and total cost. Once we agree on the details, we schedule the project, keep communication open through every step, and make sure the final result matches what you envisioned.
- What education and/or training do you have that relates to your work?
Most of my training comes from hands-on experience in the field over the years, learning from experienced installers and attending workshops on paver systems, drainage, and composite decking. I also stay up to date with new materials and design trends to offer clients the best options.