About this pro
9 years in business
21 hires on Thumbtack
Sam N.Oct 23, 2015VerifiedBrian J.'s reply
Thanks for the rating Sam! Glad to see you are enjoying your lessons with Eddie. Let me know if you have any questions!
Brian was very patience and extremely helpful with setting us up with a piano teacher. We just finished our first lesson with our kids and Naomi is great! She seems very knowledgeable with piano. My kids were able to warm up to her quickly and that's not easy process. We will definitely be continuing our lessons!Aug 20, 2015VerifiedBrian J.'s reply
Glad to hear the lessons went well with Naomi! Thanks for the review!
Esme H.Oct 7, 2015VerifiedBrian J.'s reply
Thanks so much for the rating! Hope your lessons continue to go well with Liam!
Rose C.Feb 1, 2015VerifiedBrian J.'s reply
Hi Rose thanks for the review. Please let us know what we can do to make our service even better for you!
Allen C.Dec 17, 2014VerifiedBrian J.'s reply
Hey Allen thanks for the rating! Glad things are going well with your teacher Cem, let us know if you need anything moving forward!
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- What should the customer know about your pricing (e.g., discounts, fees)?Students pay online and just for the first lesson to start out. We offer a 100% money back guarantee on the first lesson. If you are not satisfied for any reason, we'll refund the price of the lesson and set you up with a teacher that better fits your needs.
- What advice would you give a customer looking to hire a provider in your area of work?Finding a music teacher is more than just the price. But you know that. It's important to have a fantastic connection with your music teacher, or else lessons will just be a bore. As you know, most people end up quitting. We avoid that by matching you with a teacher that really is what you're looking for. If we don't have a perfect match for you, we don't even send you a quote. Remember, Thumbtack costs providers like us money each time we send a quote! We want to make sure we only send quotes when we have a teacher we think will be amazing for the student. In that very rare case that the student isn't satisfied with the first lesson though, we refund the lesson in full. We use these experiences to learn what happened, and to make better matches in the future. We are serious when we say we'll find you the best teacher possible at the best price.