Josh Ling says, "We recently had the misfortune of dealing with sudden and unexpected water damage to our home. In the middle of the night, a pipe in our kitchen burst, and within hours, our entire ground floor was flooded. It was a nightmarewater was everywhere, seeping into the walls, flooring, and even under the cabinets. We knew we needed help fast, and thats when we found NexGen Restoration through Angies Leads.From the moment we called, they were nothing short of amazing. We spoke with Steven, and he was incredibly responsive and reassuring from the start. Within a couple of hours, a team was at our doorstep, fully prepared to tackle the damage. Their timeliness made a world of difference in minimizing the impact of the flood.Steven and his team were not only quick but also highly professional. They took the time to explain every step of the process, from the initial drying out of the house to the repairs that would follow. Their knowledge and experience in water damage restoration was clear from the beginning. They set up industrial-grade fans and dehumidifiers throughout our home and monitored the drying process for several days to ensure there was no lingering moisture, which could have led to mold.Throughout the entire ordeal, Steven was our point of contact, and he kept us informed at every stage. He answered all of our questions, no matter how small, and made sure we felt confident in the process. The communication was top-notch, and we never felt left in the dark. It was such a relief to have a company that not only knew exactly what to do but also genuinely cared about getting our home back to normal as quickly as possible.Once the drying process was complete, the team moved on to repairing the damage. They replaced damaged drywall, restored our flooring, and even repainted to make sure everything looked as good as new. The level of craftsmanship was impressive, and the repairs were seamless. You would never know that our home had been flooded!What really stood out about NexGen Restoration was their dedication to quality and customer service. They treated our home as if it were their own, paying attention to every detail and ensuring that everything was done to the highest standard.In a time of stress and chaos, NexGen Restoration and Steven provided us with peace of mind. They turned what could have been a total disaster into a manageable situation, and we are incredibly grateful for their expertise and professionalism. If youre ever in need of water damage restoration, I cannot recommend NexGen Restoration enough. They are truly the best in the business, and we feel lucky to have worked with them."See more
