Keyrenter Silicon Valley
Keyrenter Silicon Valley

Keyrenter Silicon Valley

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Zip code
Property type
Monthly rental income
Number of properties
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Introduction: Chapin Hemphill, Principal of Keyrenter Silicon Valley, provides welcome relief to owners of rental homes and apartments, while helping to increase their return on investment. Property owners in Silicon Valley, CA have positioned themselves well; but the burden of landlord responsibility can be costly and stressful. Many think they’re saving money by managing their own properties, but studies show that the most costly mistakes are made by do-it-yourself landlords. Reduced vacancy rates, proven advertising strategies, and killer customer service are just some of the areas in which Keyrenter Silicon Valley excels. Keyrenter Silicon Valley offers a full range of property management solutions that alleviate the stress and overwhelm that comes with difficult tenants, 24/7 maintenance, costly evictions, and all of the other challenges that come with the property management. But frankly, that’s what a lot of Property Management firms say and claim. In it’s own singular way, Keyrenter shines a unique light upon the the property management industry. Chapin’s extensive experience in the corporate multifamily and real estate asset management world provides access to high-level rental property performance acumen to clients who own rental homes ranging from single family to multifamily properties of up to 100 units. Super-charged passion and attention to detail make Chapin and Keyrenter Silicon Valley genuinely original. The Keyrenter Silicon Valley mission is to provide its clients with personalized property management solutions that minimizes risk and maximizes cash return. Helping and working with people is probably the common denominator between Keyrenter employees. Relationships are the foundation of our success. At Keyrenter there is a culture of giving back. Keyrenter Kares is a program dedicated to helping people. We give back to St Jude's Children's Hospitals and to Team Rubicon, who unites the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams.
Overview

Hired 4 times

5 employees

6 years in business

Payment methods

Check, PayPal

Social media

Facebook, Twitter

Featured Projects

6 photos

Specialties
Management needs

Reviews

Customers rated this pro highly for responsiveness.

Excellent 4.9

11 reviews

5
91%
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9%
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Read reviews that mention:


Thumbtack Customer

The Keyrenter Silicon Valley team has quite simply made my life better. I had existing management handling my California property for a couple of years and found that my life was becoming more stressful due to the issues at the property and with the tenants. I began to wonder what am I paying these guys for?! I wanted a property manager that was going to free up my time and eliminate the stress and headaches, not INCREASE them! Hiring Keyrenter Silicon Valley to take over was the best thing I have done. They have increased my cash flow, mitigated my risk, and best of all eliminated the stress and headaches. I could not possibly be happier with Keyrenter!
Oct 5, 2019
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Review from Google
Thumbtack Customer

Chapin Hemphill and Keyrenter managed my property and did a great job....they were really there when I needed them. Always responded to my phone calls promptly and took care of any issue expediently. Highly recommended!!!
Sep 20, 2019
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Review from Google
Thumbtack Customer

I have had the best experience with this company. Nadja treated me with the upmost respect and her customer service is above board. The team at Keyrental treats its clients with an amazing amount of dignity as they walk you through the leasing process. I highly recommend this company for all your property management needs.
Apr 25, 2019
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Review from Google
Thumbtack Customer

Thank you Nadja for your outstanding help while managing where we previously lived. My family and I appreciate everything you have done , as always being so understanding and helping us with any issues that may have came along. Keyrenters have been the best Managment Ive come across so far.
Keyrenter Silicon Valley's reply
Thank you Melissa! We are certainly delighted we could help you and your family. Best to you!
Jan 15, 2020
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Review from Google
Thumbtack Customer

KeyRenter Team was very receptive to our move-in requests. Their tradesmen, whether electricians, handymen or inspectors, under the direction of the Property Manager, Chapin ~ are all professional, proficient and nurturing.
Sep 15, 2019
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Review from Google

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    The pricing system used by Keyrenter is simple. Generally there is a small fee for placing qualified new tenants, and a percentage (between 6-12%) of the rent collected by Keyrenter. This creates maximum incentive to keep properties occupied. The fee includes many services usually overlooked by owners: Aggressive Advertising Virtual Tours Thorough Tenant Screening Property Showings Bullet Proof Lease Agreement 24/7 Emergency Response Move-In Assistance Excellent Customer Service Consistent Maintenance Processes Regular Inspections Accounting and Monthly Statements Online Owner and Tenant Portals Variables that affect the service fee include the type of property, location, number of units, etc. It is impossible to quote a price without knowing the current lease arrangement and details of each individual property.

  • What is your typical process for working with a new customer?

    1. Discussion to determine short and long term goals of client 2. Provide comprehensive rental analysis based on similar properties in the area. 3. Determine maximum appropriate rental amount. 4. On-site walk-through - take photos and prepare checklist to get home rent-ready. 5. Take photos, shoot video, and post online on up to 70 syndicated websites. 6. Place "For Rent" sign on property. 7. Negotiate lease agreement on behalf of property owner. 8. Pay owner every month. 9. Manage/maintain property 24/7/365, while providing superior communication.

  • What education and/or training do you have that relates to your work?

    All property managers for Keyrenter maintain state licenses and are required to attend 24 hours of continuing education credits every two years. Keyrenter provides additional training and holds mandatory weekly meetings. We all understand and abide Fair Housing laws and regulations.

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