I am always ill at ease when I am forced to allow other people into my inner circle, like when I have to have my computer worked on; it contains so many private writings and other data no one uninvited should have access to! While I had good reason at the moment, I would have made up an excuse to go to him or meet elsewhere other than my home.
I chose Vasileios Karantzavelos because of his previous professional experience in the field.I figured he was doing this on the side because in our current economy, even some of the best qualified remain unemployed. I was betting he was one!
My fears were unfounded! Vasileios was very personable; his body language told me I had made a very good decision. As he worked on my computer, and we talked, my trust in him grew. I also discovered my hunch about him was correct. He was extremely knowledgeable in an area I must confess I am not. His openness made for easy conversation. Because my laptop was so heavily infected, I needed to leave it with him; it was going to be a long while before he could clean it completely.
Vasileios did a magnificent job! Even better, was the time he spent showing what he had done, and what he had installed to prevent future attacks. He also gave a few instructions to help prevent opening my computer to future attacks.
When it came to payment for a job well done, he still requested the amount quoted, even though the original quote was for no more than a couple of hours worth of work.
This is the first time I have used Thumbtack for anything. I am grateful my first experience was so positive, but I have to say that I will not be using Thumbtack for computer repair again; thanks to this time, I have my own personal IT man for my future needs. His name: Vasileios Karantzavelos. Thanks, man!