On Point Moving, LLC

La Mesa, CA

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About this pro

How does your service stand out?

On Point Moving is a San Diego residential, commercial, and specialty moving and storage company. We work with you to tailor your desired moving experience. On Point offers a variety of moving options from full service moves to DIY moves and storage. We are a Veteran owned business. Our mission is to provide the most efficient, affordable, and safest service, while maintaining a professional and stress free relationship with our clients, and reducing our negative impact on the environment.

What do you enjoy about the work you do?

We take great pride in our attention to detail and our strive for constant improvement as a business within our industry and as leaders within our communities. We enjoy meeting and building new, long-term professional relationships with our clients, suppliers, and partners. Our goal is to make sure every client is happy with their completed project and will trust us for any future moves/relocations they may have. We currently offer 1 free move per month for a Veteran in need

Location

La Mesa, CA 91941

Background check

Complete

Years in business

5

Number of employees

10

Times hired on Thumbtack

131

Reviews

46 Reviews
  • Jill R. Jun 18, 2017
    Local Moving (under 50 miles)
    Verified Review
    They were amazing. Worked really hard to help move us into our new place. They were fast and efficient. I highly recommend them to anyone who needs movers.
  • Melissa B. Mar 24, 2016
    Local Moving (under 50 miles)
    Verified Review
    These guys were certainly "On Point". I had some concerns regarding some delicate furniture and they handled everything with care. They did thid effortlessly and efficiently. Great job!
  • Luis D. Mar 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    The home visit was flawless and great however there's more to do.
  • Adam E. Oct 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    On Point Moving was nothing short of ON POINT from start to finish! Clayton's estimate of the job length was spot on; his pricing was very fair; all 4 movers (including him) were efficient, courteous and went above and beyond throughout the 8+ hour day. I hope I don't have to move again for a long time, but if/when I do I would DEFINITELY use On Point. Thanks guys for making a stressful day VERY smooth!!!
  • Joyce V. Aug 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Aside from doing individual Google research on professional moving companies, I utilized a service called "Thumbtack" which sent out an estimate request to various movers who would then respond within 24 hours. On Point Moving was one of the 3 companies who responded, and incidentally they were the Goldilocks choice of the quotes. The reasons why I chose On Point Moving: - Reasonable price in comparison to others - Descriptive response indicating additional fees and the expected pay - 3 hour minimum (others required more) - They were insured movers - Read some positive reviews Chris and Ryan were the 2 movers who were employed to move my stuff. I had essentially 2 bedrooms to move: a real bedroom + living room furniture + kitchenware. I was expecting them at or around 2-3pm; however, Chris called me around 11am saying they were 20 minutes driving distance away and finished their first move early. I was pleasantly surprised by this. Chris and Ryan both seemed very amiable with bright personalities. They were very responsive, professional, and were respectful throughout the move. We agreed on the estimated pay, and I signed the contract. I walked them through the house pointing to everything to move, and then I simply watched them go. Three wardrobe boxes were supplied, which were returned promptly after the move. They moved all of my furniture into their truck and belongings in one hour! Chris was so kind as to give me a chilled bottle of water at one point. Some things I appreciated: - The little small talk in between, which showed they were still in a good mood while hauling my things - I could tell them how exactly I wanted the furniture in my new place, and they were willing to re-arrange it if it didn't appear to fit in the initial spot - They finished in 2.5 hours! Some things I didn't appreciate: - Sometimes I would notice they would accidentally bump furniture against stuff, though it was all inconsequential incidents such as hitting bushes or little corners (it's your responsibility to pack your belongings well, and there's a reason why they wrap furniture with blankets and tape) - No change if you pay with cash In the end, they had me sign a receipt and fill out a survey. They do not bring cash with them, so expect to pay the full amount without change. It was okay though. To me, the change I had was put towards their tips which was much deserved. I've heard shady stories of companies with terrible attitudes who damage or steal your belongings. Chris and Ryan were found to be very trustworthy and open. They worked well together, and brought so much positive energy to the move. :) I strongly recommend using On Point Moving for your next move-in!
  • Miroslav P. Jun 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    I have been moving quite frequently in the past few years. I moved the exactly the same items last couple of times. For the work the other two moving companies spent 3-3,5 hours, these guys needed over 5 hours. They did not wrap furniture, expose it to the rain. spent an hour to drive between two places, according to google map 1.6 miles or 6 minutes. They lost several item like bookshelves or lamps. When I called the owner he did not even pretend that he cares to do something about it. Moving is stressful, never, never do it with these guys, it just doesn't worth.
    Clayton R. Jun 16, 2015

    Miroslav, When you called I quoted you 3-5 hours. We finished your job in exactly 4.5 hours, as stated on your Freight Bills. The movers could not purposely go slow as they had a second job right after yours. We wrapped all wooden pieces in blankets and plastic wrap. A few pieces were wrapped in the truck and draped with blankets. This is stated on the "Household Goods Inventory" The drive time took the movers 15 minutes, as written on your Freight bill once again. The movers did not lose anything. Everything that we put in the truck was off loaded into your new place. The truck is double verified as outlined in the drivers checklist prior to heading to the next customer. Your final signature on the freight bill is your delivery receipt, accepting all of your items. When we spoke on the phone I told you the insurance policy in detail. All of this information was sent to you via email. We are a Disabled Veteran owned company, Miroslav. We hold the same values and ethics now as when we served. I sent you the 2 best movers I have. I have not had one unhappy customer from either of them. They did not take any breaks, were running the entire time, and did their best to maintain professionalism, despite you constantly yelling at them. Best regards Clayton R.

  • Jamie W. May 17, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Stephanie H. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Mary B. Mar 30, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Saasha S. Mar 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were great, on time, efficient, and easy.
  • Howard F. Jan 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Michelle M. Dec 14, 2014
    Local Moving (under 50 miles)
    Verified Review
    Unfortunately the weather decided to play a big part in our move. Clayton was in contact with me and worked the whole time to ensure the move would still happen and make sure everyone stayed safe during the wet slippery weather. The crew was polite and took good care of our items. Nothing was broken. Everything was unloaded where I had asked it to be moved too. I would use them again.
  • Richard S. Nov 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    Excellent movers. Everything went exactly as planned. I have zero complaints. I will use this company again and recommend them to my family and friends.
  • Joann H. Nov 17, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Jennifer F. Nov 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    The movers were respectful and careful with my belongings, and they were also incredibly fast. I'll use them again when needed.
  • Neil W. Nov 5, 2014
    Local Moving (under 50 miles)
    Verified Review
    Good movers - would use again
  • Aseem G. Nov 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    The guys where very proffesional and easy to work with. They were on time and moved everything with no problem.we were extra careful about our wooden floor and new paint at the new home. They understood that very well and took precautions to take care of things properly.
  • Won B. Oct 24, 2014
    Furniture Assembly
    Verified Review
    although I had to cancel the job last minute, Clayton was pleasant to correspond with and was always prompt in returning my emails. I would definitely contact him again in the future for my moving needs.
  • Fred W. Oct 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    Everything went well, job took longer then anticipated, Clayton came by late in the day to help out. Only criticism is they could have been better prepared after explaining our moving needs.
  • Danielle K. Sep 30, 2014
    Local Moving (under 50 miles)
    Verified Review
    This was a fabulous moving experience. Kind, fast, and efficient. I would use these guys again for sure!!!
  • Molly T. Sep 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    I am not sure what is wrong with these other people who hired On Point, leaving them a 3 or 4 star review. I am guessing they did not communicate well with Clayton or they are unrealistic, but I can attest that this is one of the best companies (Not just movers) that I have ever hired. On the day of my move there were no surprises at all. Everything went exactly as described. The movers showed up on time, worked non stop wrapping and safely moving all my belongings. I even got a discount for being a senior citizen. They are going to do my grand daughter's move next week as well. I would recommend On Point to anyone and everyone. Smooth, hassle-free, affordable. What more can you ask for.
  • Matt S. Sep 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    This was a huge move. I originally thought we could get it done in 6-8 hours. It ended up taking 11 hours. It was 3 full truck loads. And it was on one of the hottest days of the year. Sorry guys! But thank you for all the hard work. Everything made it to our new location in one piece. My only complaint would be that our 3 movers were an hour late. But Clayton kept me updated on that. Thanks again. I would recommend your services to anyone moving.
  • Lisa N. Sep 15, 2014
    Local Moving (under 50 miles)
    Verified Review
    The two male movers were very nice, professional and did a great job with my artwork and furnishings. The price was also very affordable and competitive, compared with other similar moving services.
  • Kristi S. Sep 11, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Paul M. Sep 11, 2014
    Local Moving (under 50 miles)
    Verified Review
    Overall it was a decent experience. I give it three stars because I think 4 stars is just a little bit too much. (Let me just say that the service was good and they were careful with my stuff I just wanted them to move faster. So it would b cheaper for me.) They did show up about an hour late. But they called me to let me know they were going to be 15-20 min late and it wound up being an hour. That didn't bother me really because I was just at home waiting for them anyways. However if I was busy or doing something else then I can see how that would b an issue. Also these guys didn't move as fast as I would have liked them to move. I get that they are paid on an hourly basis. But for me as the customer I would rather them move faster so I don't have to pay as much. I honestly think they could have done the job in 4 hours vs the 5 hours that it actually took them. They were taking breaks and moving slow. My whole house was packed except for a few large items. Absolutely everything was is boxes except for the big stuff so all they had to do was move it. One of the guys was on his phone most of the time listening to music and texting someone. I didn't mind the music piece because I would want to listen to music if I was in his position also. But to be texting and waitingn aroids for the other guy is not ok. however they were very cautious with my furniture it was all wrapped well and I didn't see 1 piece touch the walls which is great. They did drop my expensive TV trays but I saw the whole thing and it was a complete accident. And in the end no harm was done to my TV trays so it wasn't that big if a deal. They were on the side if a push cart and as he was pushing the cart through the door someone else came it so he stopped suddenly and the TV trays fell out complete accident. It could have been worse but it wasn't so no harm no foul. The gentlemen were very nice and careful with my stuff so that's worth it to me honestly I would just have liked them to move faster. That's really my only complaint. I'm sure they make a little more but for me if I don't have to spend r extra money for good service then I shouldn't have to.
    Clayton R. Sep 11, 2014

    Paul, The quote I gave you was 4-6 hours, which was mentioned more than one time in the paperwork. We were right in the middle of my quote. I can guarantee that no other moving company can do it any faster. It says in the paperwork that I emailed to you that there is a possibility that the arrival time will change based on traffic. I even gave you a 5% discount off the total bill. It is required by California state law that the movers take 5 minute breaks every 1 hour due to this being a hard labor job. Our number one goal is to get your items from point A to point B safely. We cannot jog with your items. This would increase risk of damage. The movers had a second job that day after yours. We normally do 2-3 jobs per crew, per day. The movers cannot purposely go slow due to time constraints. They normally receive gratuity which is another motivator to put forth an efficient, fast as possible job. Us being a Veteran Owned Small Business we take our reviews seriously. As you can see most of our reviews are 5 stars. I can be contacted directly at 858-230-4342 Clayton

  • Mike R. Sep 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    On Point Moving was everything my wife and I could have hoped for. Herman and Phillip worked tirelessly all day to move us to our new house. I highly recommend them!!!
  • Ashley P. Aug 19, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Rachele F. Aug 9, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Angie C. Jul 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    The workers were on time and very efficient! Craig, Robert, and Philip were very respectful and great with all our personal things. Not one thing broke! They even helped put out beds together! I would recommend this company to all my fam and friends!
  • Elainalee V. Jul 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    On a very hot day Robert and Greg were AWESOME! Nothing broken or damaged. I highly recommend them for Military moves. Aloha! E Vogels
  • Joe C. Jun 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    On point moving was extremely helpful. Herman and Cal (I think) were very professional and helpful. I will recommend them to all my friends for sure. They even move on Sundays. Outstanding short notice service. You can't go wrong with Clayton Rosoe.
  • Cecilia M. Jun 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    GREAT FAST AND FRIENDLY GUYS!!!
  • Ryan A. Jun 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    Last minute move and called on these guys (Clayton, Herman, & Greg). Being active duty, I'm used to Military Movers moving my household goods very quickly...but damn, these guys were quicker!  Not only were they quick but worked efficiently together and packed up my 2 bedroom condo and full garage in 3 hours!!! They actually have a one time gas payment of $50.00 that kinda threw me off a bit but the quality of work...man, was so worth it! Highly recommend Book them now!
  • Gail S. May 31, 2014
    Local Moving (under 50 miles)
    Verified Review
    I highly tecommend On-Point Moving. My entire experice with them was a positive one, from initial contact throughout the entire move. I've seen a few reviews on here that were negative, but I would have to say that the people who wrote them either didn't read the information that was sent to them, or did not communicate with Clayton properly. I had no surprises, and everything went very smoothly. Andrew and Roland from On-Point were my movers on 6/29/14. They were fantastic. They were efficient and professional, and very courteous to me. I can't say enough good things about the two of them. Thank you, On-Point, for making a seamless move possible! Gail
  • Liz C. May 27, 2014
    Local Moving (under 50 miles)
    Verified Review
    Eveything went perfect to plan. My movers, Herman & Robert, worked very quickly and effectively to get all of my belongings out of my apartment and into my new house. They were careful not to damage any of my belongings or living spaces. I would definitely use this company again!
  • Steby S. May 25, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Maury C. Apr 28, 2014
    On Point Moving takes service failires seriously. They had unexpected circumstances the day of the job and I not only got a discount but a full refund. This is uncharecteristic and speaks highly of On Point.
  • Sherry R. Apr 25, 2014
    Local Moving (under 50 miles)
    Verified Review
    Clayton R. Apr 26, 2014

    Thank you Sherry We are glad you are happy with your moving service

  • Jaret F. Apr 25, 2014
    Local Moving (under 50 miles)
    Verified Review
    The entire experience was perfect. From talking on the phone with Andrew during booking to the excellent work ethic of the movers, I have no complaints at all. The movers that were sent by Andrew showed up on time, worked non-stop from the time they arrived until the entire contents of my 2 bedroom apartment were completely moved. They wrapped everything and were careful with my fragile items. They were very professional the entire time, did not complain about anything (Even though I had a few items that were extremely heavy and they had to go up stairs. haha.) I highly recommend On Point Moving. Hands down the best movers I have ever used!
    Clayton R. Apr 25, 2014

    Thank you Jaret, We are glad that you are happy with your moving services.

  • Laura F. Apr 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    I found this company ON POINT outstanding. My calls were instantly answered professionally and honest. The move was perfect in every way. They are affordable and dependable. I would refer and use this company again!!
    Clayton R. Apr 22, 2014

    Thank you Laura, We are glad that you were happy with your moving services. We offer discounts to our returning customers. Feel free to contact us anytime with any future moving needs.

  • Adam F. Apr 21, 2014
    Local Moving (under 50 miles)
    Verified Review
    The movers worked from the time they got there until the time they finished. They were polite and personable. I had no issues with the movers themselves. Very professional with documenting any damage pre-existing and concern with fragile/valuable items. I gave them three stars because I was quoted that to pack and move a two bedroom apartment it should only take about five hours. I had to stop them at the 5 1/2 hour mark and tell them to just take everything they had and go to the new place to start the unloading process. Not sure where the disconnect is but all in all it was more of an 8 hour job start to finish and I had to move other plans around to accommodate and still return on my own to finish moving.
    Clayton R. Apr 21, 2014

    Adam, I do apologize that your move took longer than you expected. Robert and I moved you as fast as possible. Your job turned out to be a more in depth full packing job, something that we did not expect and was never discussed over the phone between You and I. Luckily, we had enough supplies already in the truck from one of our previous jobs. When I spoke with you over the phone I told you that Most 2 bedroom apartments take about 4-6 hours, this quote is in the email I sent to you. This quote is without full packing as most of our customers are already packed and if they are not, they tell me over the phone at the time of booking. Your job was finished in 7.5 hours. Also, I gave you a 5% discount off your total bill. Also, we did not charge you any extra considering we moved you on Easter Sunday. So all in all, If I would have been aware that your job was full packing, (Packing everything into boxes), I would have recommended additional movers and your time quote would have been 6-8 hours. Again I apologize for any miscommunication. If you have any questions or concerns feel free to give me a call directly at 858-230-4342. Best regards, Andrew President/Founder of On Point Moving Sgt, USMC

  • Julianna H. Apr 16, 2014
    Local Moving (under 50 miles)
    Verified Review
    Outstanding service, reasonably priced, excellent communication. What more can you ask for. I highly recommend On Point Moving
    Clayton R. Apr 21, 2014

    Thank you Julianna, We are glad that you are happy with your moving services. We wish you the best at your new residence. We offer discounts to our returning customers so feel free to contact us in the future with any moving needs.

  • Mauricio C. Apr 14, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Scott L. Apr 12, 2014
    Local Moving (under 50 miles)
    Verified Review
    The two movers who assisted in our move were very professional and efficient. At no time did I feel as if they were taking their time in order to increase the total cost
    Clayton R. Apr 14, 2014

    Thank you Scott We are glad you were happy with your moving services. We wish you the best at your new residence. We offer discounts to returning customers.

  • Christalle S. Mar 24, 2014
    Local Moving (under 50 miles)
    Verified Review
    We hired OnPoint Moving to move us from Carlsbad to La Jolla and were so happy with their service. Robert and Herman were very professional, quick and careful with everything. We will definitely use them again for future moves! Thanks again!
    Clayton R. Mar 24, 2014

    Thank you Christalle. We are very glad you were happy with your moving service. We wish you the best at your new residence.

  • Angel G. Mar 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Andrew & Robert made our moving day effortless!!!! They did an excellent job!!!!
    Clayton R. Mar 11, 2014

    Thank you Angel. We are very glad we could be of assistance. Please feel free to give us a call anytime if you have any future moving needs.

Q&A

Do you have a standard pricing system for your service? If so, please share the details here.
Our pricing is all by an hourly basis depending on how many movers and trucks your job needs. We offer free quotes by phone, email, and in person.
How did you get started doing this type of work?
While serving 5 years in the United States Marine Corps, we had to move frequently as a unit and I moved personally several times of my own. I knew that there had to be an easier way, a more professional way, an affordable way that could be stress free. The large companies I have used in the past that move interstate and internationally, lacked the most important attribute, (Quality Customer Service). After leaving active service with an honorable discharge I knew I needed to start a moving company.
What types of customers have you worked with?
We work with Residential, Commercial, Military, and Government clients.
What advice would you give a customer looking to hire a provider in your area of work?
I highly recommend to hire a reputable, licensed, and insured moving company. You can check to see if a company is licensed by the link below. Just because a company says they are licensed does not mean they are. In San Diego Co alone there are over 900+ moving companies and only about 250 are licensed through the State of California.
What questions should customers think through before talking to professionals about their project?
Check out our Blog posts and videos on our website with detailed information on preparing for your move.