About this pro
Extremely knowledgable highly reccomendedJul 10, 2014
Eric evaluated my home PC, and discovered it to be sluggish. He downloaded an antispyware program from the Internet and put it to work. It found over 300 items to be cleaned! Eric was very knowledgeable about the subject, and he trained me how to do this myself in the future. Awesome! The only improvement I would recommend would be to advise future clients about how long the process may take.Jun 27, 2014
Speaking as a fellow technician and business owner, I must say that Eric's skills are on par with those whom I hire within my own business here in Kansas. He and I have conferred frequently about the issues we have had with machines and his diagnoses and plans for repair have been the same as I would do in the same situations. I highly recommend Eric for his knowledge, instincts, and experience.Jun 25, 2014Eric W.'s reply
Thank you so much for the wonderful comment John. I really appreciate your expertise and help with really problematic and non cooperative machines that are not easily fixed. Most of the time I can fix the problem, but for the really baffling computer problems that I have trouble with I come to you for discussion on how to solve the problem. Thank you so much John for your support and advice. I really appreciate it so much. It means a lot to me to have a backup technician who I can turn to for additional help. It is nice that you have my back in very difficult computer situations.
Eric has helped set up my IT for my Auto Center and rescued my PC that was on its last leg. He set me up as a hot spot so I could offer WiFi to all my customers. He is knowlegeable, professional and very fast. He responds immediately whenever I text. He is the guru of I.T.Jun 25, 2014Eric W.'s reply
Linda was a great pleasure to work with. I loved working with her and her staff. It was fun to set up her WIFI system, and was able to salvage a barely working shop computer. I was able to restore it in a newer tower and it now runs beautifully Linda is a great person to work with. She runs an honest Auto Shop in my town and is very reasonable. If you ever need an honest mechanic shop for your car, Imperial Auto in El Cajon, CA is the place to go. They tell you ONLY just want you need for your car, and they do it in an honest friendly way. Glad to know her shop and I know where to always take my car for honest, affordable repairs.
Eric helped me back up my computer and save all my files on a flash drive. In addition, he helped me to set up a new flash drive and create a password for my flash drive. In addition, Eric helped me to check my computer hard drive and remove cookies out of it. Moreover, my laptop has a virus program that kept popping up on the screen, and this virus did not let me access any documents on my computer. This virus program wanted me to purchase a program to fix the computer. I contacted Eric to check if he can check the computer and fix it. Sure enough, Eric removed the virus, and helped me to fix the computer without purchasing the antivirus posted on the website. I contacted Eric lately to check on the recommended laptop brand as well as the stores that provide great offers on laptops. Eric provided me with hints and advices to help me select a laptop that matches my needs. I asked Eric if it would be possible to meet him at Starbucks store closer to my house because I do not have a car. Sure enough, he accepted that and he asked me to pick the time that works best for me. Eric never spends more than 30 minutes in fixing any problems I had with my laptop, and he charges a fair price. I was impressed how Eric set a password for my flash drive. This procedure is very helpful to provide protection to my data saved on the flash drive. I was very happy that Eric removed the virus out of my computer, and he fixed it without making any anti-virus program purchases. I met Eric twice, and he always been on time. In fact, he had all of his programs and software ready to be used so that he does not spend long time to fix the computer problem. Eric always contacts me to check on my computer progress and to check if there are any issues going after the computer being fixed At this point, I am very satisfied with all services provided by Eric. I do not have any negative comments about Erics services. I strongly recommend contacting Eric whenever you need help fixing your computer or laptops.Jun 26, 2014
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- What should the customer know about your pricing (e.g., discounts, fees)?Nope, we keep things simple and affordable for the masses. Usually $40 for most basic PC repairs, computer cleanup, restoration of windows and installation of Antispyware, Antimalware & Antivirus software and more. If customer brings PC, Mac or mobile device to our shop, they only pay the standard repair fees. When we have to go to the client site, we have to add additional cost of $20 to cover the high cost of gasoline and mechanical wear on our vehicles. For more massive work such as backup of files onto External Hard drives or DVDs, installation of new hardware, installation of new hard drive, formatting, installing windows and doing the hundreds of updates, it would cost $50 to $60 or more depending on the many hours of labor and parts costs. Prices for clean up of malware and spywares is usually $30. Other items as hardware component installs (hard drives, video cards, Wireless cards, RAM memory upgrades, etc)... $20. Prices quoted for File scanning, depends on amount of files and volume of paper work, and removal of staples, paper clips, carbon copies, etc. and digitizing files to PDF, Word or other format and storage of files on archival DVDs or hard drives. The more files there are the greater the discount on volume scanning. We like to keep prices low so most people can afford our services.
- What education and/or training do you have that relates to your work?Yes we do. We always try to keep up with the latest Windows, Apple, IOS, Android, Blackberry, Amazon mobile operating system changes. Also we keep up with the changes in the computer and mobile device industry. Technology and software always changes and evolves. So it is a real challenge to keep up and evolve with it too.
- How did you get started doing this type of work?Was kind of pushed into it when I was laid off from Graphic Design work, and all the graphic design jobs had vanished in my area. Too many graphic design students and very few graphic jobs left in my city. So I had to change careers to survive or die out. I had to adapt, grow and found that my real talent was in Diagnosing and fixing computers more than graphic design. I still do some limited graphic design work, but the bulk of my work is computer hardware and software installations, upgrades, updating, diagnostics and repairs.