- 13 years in business
- 27 hires on Thumbtack
"I've used 2 previous house cleaning companies with poor results. Floors weren't vacuumed or swiffered under furniture and baseboards weren't cleaned, as promised, by the first company. The second company never put anything back after moving items to vacuum or dust, even after pointing it out on 3 different occasions, they left spots on the wood floors that I easily wiped up, they left every light on in the house, and after their last cleaning my stair rails started peeling large pieces of paint the next day! On top of that, 5 women would come to clean and only 1 spoke enough English that I could communicate with them and I never saw the owner after she came and did the initial walk through/quote.
So, I started the search for another company and came across Apex and Marlene. Marlene responded immediately to my online request, set up a walk through the very same day and gave me a quote. Anytime I messaged Marlene on ThumbTack, I got an immediate response!
Today they arrived on time, got to work and left my house spotless with all of my belongings in place! On top of that, Marlene was also here supervising. Excellent customer service and spotless house. Very happy with this company."