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Jeff was quick to respond and did a superb job not only in correcting the problem, but also in educating me on the cause of it and offered good tips along the way. Jeff has displayed a professional and friendly attitude and was swift in doing the work. No doubt Jeff is a professional in computer systems.
Pete confirmed our appt.1 day prior, he arrived on time..his experience with technology & computers are excellent! He answered all of my questions & offered plenty of tips with my IMAC, with his easy going demeanor, you know he's someone you can trust! We even scheduled a 2nd appt.Thanks again Pete!
On time despite and error on my end scheduling. He totally knows Apple inside and out. He communicates welll, prioritizes efficiently and overally makes it a fun, painfree process. He also is just a heck of anice guy. I found myself wishing i had more computers in my house for him to work on. Just a great guy who knows his stuff at a very fair price. And nice offers for follow up if anything were to go wrong. He is a stand up guy and a real gentleman as well. thanks ari!!
Amazing work, if you need work done with computers, you will be hard pressed to find better anywhere! Thanks Sean, will be back for more!
I hired Marty to fix some virus problems on my mother's computers and couldn't be happier with the outcome. My mother is fairly particular about people and she, unusually, had nothing but positive things to say. "He was able to work on both the computers at once. He answered all my questions and would explain what was happening in understandable ways. While things were updating he was very interesting to talk to personally." In fact she talked for about fifteen minutes about the experience and how great it was and everything she learned from Marty. Would absolutely recommend him for professionalism, quality and value.
David literally came to my rescue. I had just had a "no-show" followed by 7 unresolved calls with the Geek Squad. Stay away from them. They have NO idea what they are doing, or who is doing what! I needed data transferred from an older "dying" computer to a new one. There were a lot of upgrade needs and password confusions- all on my part. He was patient, knowledgeable, thorough and took care of every situation. I feel so very lucky to have encountered him. He stayed well beyond the agreed upon appointment to make sure that I was up and running. And his price was very reasonable. I have 5 Apple devices and often need support. I will only call him from now on and have recommended him to 2 other people already.
the young man worked long and hard to set up my new computer and transfer over files and docs. for a very reasonable fee.
Ben very a knowledgeable and helpful tech support on a wide variety of subjects. He was able to access our specific needs and make a few quick changes, which resulted in our computers and internet working much faster. What was truly exceptional was his ability to communicate and train our staff - after his visit we have a much better understanding of how to keep our computers and printers running smoothly. Thanks Ben!
Sean fixed my mother's computer. She had clicked on something she shouldn't have and had a really bad virus infiltrate her computer. He also removed some additional malware. Sean was also kind enough to install a virus protection program to her computer as well. He was very patient and kind throughout the entire process. I really appreciated his professionalism.
Javier fixed my Lenovo lap top that was water damage. No problems at all and the cost was exactly what they said it would be for the parts.
so it's Saturday afternoon and suddenly my Pioneer dj controller isn't allowing my audio signal to be processed and pass through to my powered speakers . . . to make a long story short, with the way that my home studio is configured that basically meant that I wouldn't be able to get anything done until at least Monday. sucks, right? wrong! so I go to Thumbstack and I immediately find Iconppower and within minutes i was connected to Johnny Lai and he and I were able to arrange an appointment for 5pm Saturday evening! Awesome, right... but would Johnny be able to actually figure out what was going on with my home studio and remedy it? answer: yes, no problem. First, let me say that I think I haven't made a big enough deal about perhaps the most important fact of this whole experience.... JOHNNY CAME TO ME! any other service and i no doubt would have take each component of my home studio individually to a repair person and that would have cost me a lot of $$$ to probably still not have had the problem taken care of -- - and that would definitely suck! but not with Johnny from Icomppower, he came to my place within an hour and he took his time to work through my issue and he was able to figure out the fix and I was back in the mix making music before 6 pm - - - and his fee? so maybe the best part of the deal.... It really couldn't have been more reasonable, especially when you consider that I had already spent 3-4 hours of my own time trying to figure out the issue without being even remotely successful - - - so when you consider what the alternative could have cost me and the amount of down time that Johnny saved me... definitely a fair deal for me! thanks Johnny. brian b
It was a very smooth process and professionally done. I have used this service for many years and they have always provided top quality hardware and software and know the best software and installation techniques. As a small business owner I rely on them for all my computing problems and to help with updating my computers which is MAC and PC's. Great service and I recommend them. Click here to Reply or Forward
Sunny, worked around my scheduled. met me at his shop on the 4th of July on my time. Fixed my laptop and gave me tips on how to take care of my computer and cleaned up some potential treats that I was not aware of. Had me out the door in hour half. Great service I would recommend them to anyone.
I did not have the work done by this person but he was extremely helpful with helping me solve my computer problem alternatively.
I do not know much about computers but when Dan came he took the time to explain and recommend things free of charge. He also did exactly what he was scheduled to do, and also went above and made sure all my questions were answered. (Btw he used words non tech people would understand) :) I will only use Dan, as he doesn’t make me feel stupid like some computer savvy people.
They diagnosed the problem a couple hours after I dropped off my computer. Would highly recommend for problems with PC.
He was very knowledgeable about my computer and could diagnose the problem right away. he is very honest and direct plus helpful with future issues. He is also VERY reasonably priced and only charges you for the work he does. I recommend him highly and will be using him only from this point forward.
Repairing of a LENOVO laptop Case
Worked directly with the owner. He created a custom logo and wordpress website very fast for a reasonable price. I will work with him again.
Hank totally knows his stuff when it comes to smaller computer systems, and when he doesn't have the information right at hand, he does what it takes to get it. He's unfailingly pleasant and patient, even in the face of numerous questions. Because he's comfortable working both remotely and on-site, he means it when he says "24/7" - and he gets the job done, so that my computer system gets and stays up and running. Hire him!
By far the best value for the level of professionalism they offer.