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Service
It’s free with no obligation to hire
Overview
Hired 372 times
License verified
25 employees
5 years in business
Social media
Photos and Videos
26 photos
Reviews
153 reviews
Thumbtack Customer
Local Moving (under 50 miles)
Hire workers that do not dent (car), chip (mirror/frames), or take things that do not belong to them (computer, computer cord, pocket watch). We were fine with paying for proper packaging of items (art, furniture), but it didn't seem to largely happen. Moving day felt rushed. I was upfront about moving a large household (3 bedrooms, 1 office, and backyard furniture), and I pre-packed 95% of it prior to moving day. Three workers were sent, but we could have used another one or two guys to make sure everything was handled with more care. In the end, the damaged/missing items cost me more than the move itself (plus the $60 tip, lunches and snacks I gave the workers).
Aug 24, 2017Sky Moving's replyHi there, I'm so sorry you did not have a positive moving experience with us. Unfortunately we did not hear about these complaints the day of the move or afterwards to address your concerns since we are quick to address them if notified. Your review is anonymous so I can't really pinpoint which crew did your move to address the issue with them. I hope you are enjoying your new home. Best wishes, Alex and the Sky team
Rekha R.
Sky Moving made my entire move easy. Alex at the office is very responsive and accommodated as many as 5 schedule changes, (my work schedule was crazy at holiday time) each time being equally helpful responsive and professional. It was a pleasure interacting with Alex. Keep up the good work!! Gonzalos and Carlos were in time, efficient and friendly. They were thirough professionals and did a great move. Thank you!
Jan 9, 2018Carmen P.
Local Moving (under 50 miles)
We used this company in our move in 2016. Damage my wall, door, floor, and refrigerator. We paid $4000.00 and we still had to do our own moving of furniture after that. They did not bother to come back to resolve the issues nor finish the complete move. They were hard to get a hold over the phone afterward. The only thing I give them credit for it replacing the glass table top, which did cost much $25. The company did not even have to travel far for the move (within 10 miles) and we still cost us $4000.
Jul 15, 2018VerifiedAbhijit W.
Local Moving (under 50 miles)
The guys arrived on time. Loaded up quickly and unloaded carefully.they were professional and took instructions well. All in all it was a good experience and would recommend them to anyone who is moving.
Dec 4, 2017VerifiedJason H.
Local Moving (under 50 miles)
Had a great conversation with Alex about my move. Will update once move is completed.
Jan 22, 2018Verified
Credentials
License Type: Moving Company (CPUC - MTR) (CA)
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Our Thumbtack prices are at a $10/hour discounted hourly rate if you found us through Thumbtack and were not referred to us by a past client. For transparency purposes, our rates and charges are below: Local Moves: - Hourly rate varies depending on season and availability. Give us a call to inquire. Long Distance Moves (Beyond 100 miles) - Our rates are based on a weight/distance ratio. Give us a call for an estimate. Other Charges: - Minimal charge for wrapping of delicate items with bubble wrap, plastic wrap and cardboard (Flat Screen TV's, Fine China, Mirrors etc.). We can provide a sheet listing the delicate-wrapping charges for various items. - 5% credit card processing fee if paying with credit/debit card. - Double driving time charge*; fee is waived if drop-off location is less than 15 minutes away from pick-up location. * Double driving charge is mandated by CA state law, to cover gas charges for trip back and compensate our workers accordingly for the drive time back from the drop-off location, ie. a drive to Hollywood from Northridge that lasts 30 minutes, would be charged as 1 hour. Free of Charge: - Free wrapping of all furniture with our heavy duty blankets. - For a limited time, ask about our box-lending program. No need to buy boxes, borrow them from us! - Free use of all our equipment (blankets, dollies, appliance dollies, 4-wheelers, tools, wardrobe boxes, rug runners to cover hard-wood floors and carpets etc.) - No overtime charges. - No fuel/gas charge. - No deposits/down payment fees. - No cancellation, alteration of start time/date or delay of job fees - We cover all your valuables throughout your move with the CPUC mandated Free basic insurance which values your furniture in case of damage at $.60/ pound per item.*
- What is your typical process for working with a new customer?We 1. Speak briefly over Thumbtack about their move. 2. Go over the details over the phone with the client 3. Send confirmation documents (no deposit/down payment necessary) 4. We do your move!
- What education and/or training do you have that relates to your work?As CEO/Co-Owner of Sky Moving, I have a Bachelor's in business administration from UC Berkeley. My business background has instilled the importance of assuring a 100% quality move every move. I instill this commitment in our workers as well.