FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Hillcrest Roofing, we provide transparent, competitive pricing tailored to each project’s unique scope and needs. We offer free, no-obligation estimates and never charge hidden fees. Discounts may be available for military members, seniors, and large projects. We’re committed to quality workmanship at a fair price—and we’ll always walk you through the details so you know exactly what you’re paying for.
- What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and stress-free. It starts with a quick consultation—either over the phone or in person—to understand your roofing needs. Next, we’ll schedule a free on-site inspection to assess the scope of work. After that, we provide a detailed estimate and walk you through your options. Once approved, we schedule the work promptly and keep you informed every step of the way. Our goal is to deliver top-quality results with clear communication and zero surprises.
- What education and/or training do you have that relates to your work?
Our team at Hillcrest Roofing is made up of experienced, professionally trained roofing specialists. We’ve completed manufacturer-certified training programs (such as GAF Certification) and stay current on the latest industry standards, safety protocols, and installation techniques. With years of hands-on experience in both residential and commercial roofing throughout Southern California, we bring expert knowledge and craftsmanship to every project we take on.