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Browse these virus removal services with great ratings from Thumbtack customers in Palo Alto.
I needed to remove security bars on a window and that means removing eight security one-way screws. This is my first using Thumbtack and everything very well. Patrick got the job done. He texted to say he was ten minutes away. He was hardworking, patient and accommodating. He answered all of the questions I had. It was great working with him. I manage a few properties and have worked with a lot of handymen and contractors. Patrick is definitely on my call back list. Thanks Patrick! Thanks Thumbtack.
The morning following logging off, my screen would not come up. Pete carefully and thoughtfully guided me through the remote procedure he was to use to restore my computer. He did that and removed malware to ensure the computer ran at optimum. He also made a folder for my desktop clutter, so start up is quicker. He showed me a few tricks I will be able to use in the future. Thanks Pete!
Inspiron laptop had an extremely bad virus. Jason worked with it and was able to restore missing files and got it fixed.
Larry did a great job front the start. A quick response led to me giving him remote access, the next thing I know I received his notification that my machine is virus free and that I can get back to work.
Sean fixed my mother's computer. She had clicked on something she shouldn't have and had a really bad virus infiltrate her computer. He also removed some additional malware. Sean was also kind enough to install a virus protection program to her computer as well. He was very patient and kind throughout the entire process. I really appreciated his professionalism.
Performed basic duties, virus check, system clean, etc. Mostly pc work and limited mac work performed. Suggested free software or virus checks and disk analysis. Satisfied.
I am usually not one to seek help for my computer troubles, but recently I was faced with a monster of a problem. I sought out help from various sites and either were too expensive or did not want to deal with my issues. I can honestly say Israel was of superlative help going above and beyond expected. He not only resolved my problem but cleaned my computer from viruses, fixed my printer and answered all my questions. My computer is now faster than ever, downloading is a breeze and no more printer jams!! He is sincerely the best in the business!! Finding someone who is respectful and true to their word is hard, I'm glad I found him and will definitely be keeping him as my IT guy!
Workstation Win8 computer regularly bogging to a halt. We have RAID setup and multiple backups and virus protections, etc. Mr Casey quickly, politely on time and in time, analysed, diagnosed, prognosed, and operated. System now working xip-xing.
I've had problems with my PC locking up or being completely down caused by virus, hardware and software issues. It doesn't really matter with Andre because he's able to prove to me that he can fix any issues in a quick and efficient manner. I can always call him to ask any questions and he's more than happy to help. He definitely knows his computers.
My laptop fan stopped working and the casing of my laptop was coming apart around the hinges. After looking at several shops in the area, I found Rafael on Thumbtack. He notified me that he would be willing to come to my apartment and diagnose the problem for no charge. He was very patient and informative as he opened up the computer to further investigate my issues. Once the computer was opened we discovered that a piece of the casing was stuck in the fan and that part was easily fixed by removing it. As for the casing, he let me know that I would need to replace it and gave me several tips for finding the best prices for a replacement case. Once the case was ordered, he returned, assembled the computer back together, and everything is running smoothly once again. I found Rafael to be very professional, courteous, and knowledgeable about electronics. He was also quick to respond to any questions that I had via text message about my laptop. I highly recommend his services to anyone with computer issues and will go to him if any issues arise in the future.
Virus removal was get completed very well and only within 2 hours !
Chris is a fantastic technician with true ninja skills in the art of data recovery and the almost lost art of OS repair. Imagine healing a corrupted hard drive without re-installing the OS! Chris fixes baffling problems with ease. He's also upfront with you when it's more cost effective for you to get a new machine and will help you evaluate your needs, & if you need something high end, he can build it for you and save you a bundle.
If your looking to have your laptop repaired, iTechChimp is an excellent choice! I have a 7 year old Dell XPS Studio 1647 Laptop that I had customized with a failed hard drive. And, yes, I inexplicably let it over heat (my bad)! Circumstance such as they are, I contacted several local repair shops (experts?), as well as, Dell. I would have stuck with Dell service; however, my service warranty expired, and, frankly ... there current customer service is lacking in communication--which goes without saying (humm). After a week of deliberation, I chose iTechChimp. The determining factor was their technician, Sam, for his expertise and communication skills. I experienced a most pleasant heuristic process in concluding repairs. Needless to say, my laptop was repaired the same day I brought it in, having replaced my hard drive, completion of OS, and driver installations ... all within 3 hours. After several days had past, I ran into an issue with an inadvertent download of a serious spyware that propagated to no end ... scary and very stupid! Called Sam, he suggested Hitman Pro and SuperAntiSpyware, Further research led me to install a Junkware Removal Tool and the current version of Malwarebytes ... what a relief and lesson learned! Bottomline, (in my former line of business), the truth is in the numbers -- iTechChimp's repair cost were more than reasonable and their service stellar. Most of all, Sam's competence and proficiency inspired me to write this review. Thank you Sam! I highly recommend iTechChimp with one advise, when utilizing GPS direction, ensure you type in Belmont address (SMILE).
Brian is very tech savvy and helpful, not to mention easy to work with. My computer is now virus free and faster than ever, and I'll be giving him a call if I ever have any more troubles. thanks for the help, I'm going to recommend you to all of my friends!
I hired Erik to go to my sister's house to help her with a PC laptop virus situation. I am not located near my sister, and could not properly help her over the phone - so we needed a 'geek' to come to her. Erik communicated with me very well on Thumbtack messaging before he went over, and seemed to grasp the situation through these messages (while others did not) - so he was the man for the job! When he got there, I had my sister call me so I could 'be there' in case of questions as he started work. My sister said he was really thorough, and willing to stay until she was satisfied. Then, I had them call me before he left there so I could have him tell me what he did. He went over her hard drive with a fine tooth comb and found and removed several issues. Also installed software. I am satisfied that her PC issues are solved, and he had good suggestions as to what we could do going forward to prevent recurrence. He went above and beyond to help my sister who is non-techy feel comfortable. And also communicated well with me long distance ... so TWO customers basically. Nice guy who knows his business. Great value for the money. Hire him! :)
Good start in initial services rendered - anti-virus software and website creation.
I hired Joe to replace the video card in my laptop. The video card that I provided to replace my existing video card did not work so he re-installed my old card. He removed the accumulated material on the heatsink that caused my laptop to overheat as well as adding heatsink material to my video card. Joe is extremely knowledgeable and courteous. I would hire him for any future issues that I may encounter with my laptop.
When I had a virus on my computer, he explained to me multiple ways that viruses can get onto a computer and how to prevent that from happening. He got rid of the virus I had and installed different anti-virus programs that would protect my computer in the future. All in all I had a very good experience working with him and my computer is still protected!
I highly recommend QPSTechs. His price was less than half of Apple's price to replace a shattered screen on our iphone. His communication via text was quick. He is conveniently located just off the freeway and across from a large shopping center. We dropped off the phone, went to dinner and returned an hour later to pick it up--good as new. I would contact him again for any future computer or phone repair or virus problems. Also glad to have discovered thumbtack.com. Will also return for future service needs. Michele
We are Microsoft Certified Professionals (MCP), delivering a full-range of professional services for your daily computer needs: emergency and trouble shooting services, virus protection, and systems set-up. In addition, we network your computers and create your corporate e-mail system.
If your computer just won't boot or you have a broken LCD screen, my computer repairs and upgrades are just what you are looking for. I can help you determine which parts are bad, order replacements or suggest upgrades, and install them in your computer properly. I can also assist with operating system or software upgrades and ensure you have the appropriate hardware to do so.