FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All-inclusive pricing with no hidden fees: Front brakes $280-$320, Rear $260-$300, All four $480-$550. With: "All-inclusive pricing: Front brakes $420-$520, Rear $400-$500, All four $750-$950. Includes professional diagnostic assessment, premium parts, labor, taxes, and travel within 15 miles. A 50% non-refundable deposit is required 48 hours in advance. Senior citizens (65+) get FREE travel within our entire 35-mile service area, plus priority scheduling. We accept all major payment methods, including credit cards, Apple Pay, Venmo, Zelle, and cash. Tipping is welcomed!
- What is your typical process for working with a new customer?
Step 1: You message me through Thumbtack describing brake symptoms. Step 2: I respond within 1 hour with a firm quote. Price includes comprehensive diagnostic assessment - you're covered even if the issue isn't brake-related. Step 3: You pay a 50% deposit to secure an appointment. Step 4: I arrive at your location with all professional tools and quality parts. Step 5: You can watch the entire process and ask questions - transparency was core in my grandfather's shop. Step 6: Job completed in 1-4 hours with balance due. Step 7: I request your Thumbtack review before leaving. You drive away with perfect brakes!
- What education and/or training do you have that relates to your work?
I learned automotive repair from my grandfather, who owned an auto shop, and started turning wrenches as a kid, learning the trade the right way. Later, I got formally certified at Universal Technical Institute and have worked professionally since 2011. 13+ years of hands-on experience from family tradition to modern certification. From basic repairs to managing multimillion-dollar oil field projects, now bringing that expertise to mobile brake service.