We caught a clog in our kitchen sink after Thanksgiving and needed an urgent fix. Rolo was super quick to respond: it only took 2 hours from putting my request on Thumbtack to having Rolo and Keith over at the house to take a look at the problem.
They worked efficiently and diligently, being careful to check all junctions of our pipe system. After trying everything they could, they figured out that our entire drain pipe from the kitchen was fully clogged because of the material and slope of the pipe and proposed getting it replaced. They showed up the next day and cut through the old pipe and revealed exactly what they had thought all along. They took out the old pipes and replaced it with a brand new ABS system.
Rolo and Keith were super professional and polite. They showed up on short notice and on time the next day, cleaned up after themselves, were extremely communicative, and stuck to their fair price. I wish all service pros were like this. I highly recommend working with them.