FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Small Desktop Laser Printers Multi-Function Desktop Laser Printers, $85 for the first two hours of onsite service and $55 for each additional hour / Plus Parts if needed Large Desktop Laser Printers Multi-Function Desktop Laser Printers $95 for the first two hours of onsite service and $55 for each additional hour / Plus Parts if needed Commercial Standalone Digital B/W copiers, Printers, MFP Commercial Standalone Digital color copiers, Printers, MFP High output Production MFP Printers &125 for the first two hours of onsite service and $75 for each additional hour / Plus Parts if needed Minimum On-site Diagnosis/Estimate Fee: $55 Also applies if service is refused b/c of increased estimate on parts. * Minimum Field Service $55 Rate is due upon arrival at site of customer, whether machine is repaired or not (depending on parts, etc.) Remarks: 1. Travel Charge included up to 20 miles radius of San Jose. 20-30 miles, add $10.00. Over 30 miles, add $2.00/mile. 2. Certain exclusions apply - check with service manager for these.
- What education and/or training do you have that relates to your work?
Certified Service Technician - Sharp Business Systems, Canon, Ricoh, Brother, HP, Samsung
- How did you get started doing this type of work?
Originally Started the business since 1993, I specialized in servicing Typewriters, Copiers, Printers and providing ink and toner cartridges to businesses in Northern California, Over the years, our geographical reach has expanded, and so has our product line. Today, we offer a wide range of products and services, including: Printers, Copiers, Multifunction Printers, Printer Supplies: Ink and toner cartridges for various copier, printer models.