FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure includes a minimum service of 3 hours with 2 movers and a 4-hour minimum with 3 movers. Additional time is billed accordingly. We offer competitive rates and can provide a detailed quote based on your specific moving needs. Keep in mind that any additional services, such as packing or specialized handling, may incur extra fees. We aim to be transparent about our pricing to ensure a smooth and efficient moving experience for our customers. Under our standard moving rate, we supply a 17' or 20' truck. We have a separate rate for a 26' moving truck.
- What is your typical process for working with a new customer?
Our process for working with new customers typically begins with an initial consultation to understand your specific moving needs. We'll discuss details such as the size of your move, any special requirements, and whether you opt for our standard 17' or 20' truck or our 26' truck with a different rate. Once we gather this information, we provide a detailed quote based on our pricing structure, taking into account the number of movers and hours required for your move. If you have any questions or need clarification, we're here to assist. Upon agreement, we schedule the moving date and ensure our team arrives promptly to facilitate a smooth transition. Additionally, you have the option to conveniently book your appointment directly on our website. Expect to receive a confirmation email and text, along with reminders three days and one day before your move. Throughout the process, we aim to be transparent about our pricing and keep you informed, ensuring a positive and efficient moving experience for you.