FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our customer's projects are billed on an hourly basis or project basis. We determine the most appropriate way to engage, once we have our initial no charge project meeting. We are also available on a retainer basis for those customers who have ongoing maintenance or update requirements. And for qualified customers, payment plans are available.
- What is your typical process for working with a new customer?
Under the Featured Projects section, you will find the JFD Eight Step process for new website and digital marketing projects. The Eight Steps to a Successful Launch 1. Requirements: Goals, Scope, Audience, Site Requirements, Identify your Competitors 2. Content: Headlines, Descriptions, Marketing Messages 3. Business Voice: Branding and Images 4. Development: Site, SEO, Analytics 5. Editing: Live Working Sessions 6. Testing: Regression Testing, Browser and Mobile Testing 7. Finalize: Training Site Owners 8. Launch: Go Live!
- What education and/or training do you have that relates to your work?
Our team is educated and trained in their respective areas. Our team consists of subject matter experts in Business, Design, Frontend and Backend Development, Content, Marketing, SEO and Project Management. We work in multiple website technologies and have invested in the software tools and education for our staff.