Bill has a great sense of humor and boy does he love country! At times I caught bill singing along to country songs, getting himself in the zone to make sure he did a quality job lol. All jokes aside, Bill was very professional throughout the entire job, no complaints at all! My guest bathroom had a tub with no shower and bill was able to cut out a hole in the wall, asses what needed to be done and installed custom piping. Now, thanks to his hard work and dedication, I have a shower in my guest bathroom! Thanks again Bill! I’ll call you up if I need more plumbing work!