HIRE THESE GUYS! THEY REALLY GET THE JOB DONE!
I was in a bind. I had to move within a week and HAD to find a mover who also offered storage. I had used All My Sons in the past (who did an amazing job!) but they weren't available when I needed them. I then called up Xtreme Moving and spoke with the receptionist. She was very courteous, polite, understanding and respectful. They had an opening for the time I needed it AND they offered storage, so they were hired! I was told that Xavier would be stopping by my place in the next few days to look things over and give me a more accurate quote.
That Sunday, Xavier met with me and I explained my dilemma to him. He was VERY understanding and told me he would charge me a flat rate instead of hourly. Apparently he was also the owner. He had 15 years experience as a mover and had started up Xtreme moving a few years ago. He put me at ease (apparently I was stressing out because of the move!) and told me he and some workers would show up the day before move day and help me pack. Then the following day, he would arrive with 4-5 guys and get everything moved into storage.
He called me a few days later and said that he found a storage facility that would work for me. They offered the first month for FREE!!
The day before moving day, Xavier showed up with a guy and a lady. In just 2 hours, they had EVERYTHING packed up and ready to go for the next day. I was amazed at how efficient, quick, careful and safe they were...but I was blown away the next day!
That next morning, Xavier showed up with himself and 4 other guys. They shrink wrapped all my dresser drawers so I didn't have to unpack them. I was worried that they wouldn't be able to get some of my larger heavy dressers down the stairs but they did it without flinching. Just like the day before, in 2 hours, Xavier and his men were done. Everything was moved out of my apartment and ready to go in the truck.
Next, we drove down to the storage unit. Along the way, I stopped by Safeway and got the guys some donuts (which they REALLY appreciated!). When we arrived at the loading dock, Xavier and the guys went to work immediately. They had everything unloaded from the truck and placed in my storage unit within 1 hour!
I was amazed that Xavier was working right along-side his men. As the company owner, he wasn't just sitting in a corner watching they guys do all the work, he was directing, dictating and hauling stuff right along with the rest of them. He showed me what a real leader should be like.
As a courtesy, I tipped everyone $10 each and they definitely deserved it!
Almost a month later, I called Xtreme Movers and asked if they were available to help me move into my new apartment. They had an opening that fit my schedule and we met at the storage facility. This time, Xavier arrived with himself and 3 other guys. One of them, Chris, I remembered from the previous move.
They went to work right away. They operated quickly, carefully and efficiently. This time, I got the guys some chocolate donut holes and again, they appreciated it! Within an hour, they were all loaded up and we then headed to my new place. Xavier had to leave in his truck for some other business, so the other 3 guys followed behind me.
We arrived at my new apartment and I thought it might take longer to unload because there were just 3 guys. However, my new apartment was on the ground floor and had easy access. As the guys were walking through my place, they'd ask me where I wanted things. I appreciated their courtesy and politeness. One of the guys looked like he had been in the military because he was all "Yes sir!" or "No sir!", so I asked him. He hadn't been in the service but told me that he just tried to be respectful to everyone. They were all very polite and got the job done in about an hour.
After I signed the paperwork, I handed the gentleman a $30 tip ($10 for each guy). What he said next amazed me. He declined the tips and explained that I should give the tip to each of them and not the entire amount just to him so there would be no reason to suspect that he took a larger tip than the others. I thanked him for his honesty and integrity and handed each of the workers their tips.
I would used Extreme Movers in a HEARTBEAT the next time I need to move and would recommend them to ANYONE who needs help packing and moving. I wish every mover would take some tips from these guys, they're AWESOME!!! Thanks Xavier and everyone else who was a part of the move for helping out a brother in a bind!