✅Fresh Air Profi Duct Cleaning

Dear Gail! Thank you so much for sharing your feedback! Your kind words about his professionalism, punctuality, and thoroughness mean a lot to us. Preventing potential hazards, like a dryer vent fire, is exactly why we’re passionate about what we do. Thank you for recommending our services, and if you ever need assistance in the future, please don’t hesitate to reach out!

Thank you, David for 5 - star review! Thank's for your business with us and hopefully to serving for you in future!

Hello, Alicia, Thank you for your feedback. We appreciate every opportunity to improve and clarify the service experience we offer. In your case, we scheduled an appointment and arrived at your location as agreed. However, you chose to reschedule. A second appointment was also arranged, but the vents were located behind the refrigerator and tightly placed furniture, which made it unsafe and impractical for us to proceed. Our equipment requires sufficient clearance to ensure safety and avoid damage to your property. We also requested your email address to send a service agreement — a standard requirement before any work is performed. Unfortunately, we did not receive a response. During our phone conversation, we encountered communication that did not meet the standards of respectful interaction we expect from both clients and our own team. Despite this, we made every reasonable effort to proceed. Ultimately, the service was canceled at your request. We wish you well and hope you find a provider who better suits your expectations.

Wow, thank you for sharing such detailed feedback Hannah ! We’re so glad our technician could provide thorough and professional service while ensuring everyone in the home felt comfortable. It’s amazing to see the difference a good cleaning can make! We appreciate your trust and look forward to helping you maintain a clean and efficient system in the future! 😊👏