Payroll & Benefit Solutions

Denver, CO

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About this pro

How does your business stand out?

Since we are a privately held company and treat our employees like family, we do not have the internal turnover among payroll specialist and account managers like our national competitors. This allows our clients to have the same payroll specialist for more than 6 months at a time and eliminates additional room for error. We also value each of our customers, no matter how big or small and try to build a relationship with them, since we are their partner in all payroll related matters.

What do you enjoy about the work you do?

I love that I get to help small businesses by making sure they are in compliance with all payroll related matters. I enjoy learning about their businesses and getting to know them on a personal level.

Location

Denver, CO 80220

Website

Years in business

12

Number of employees

15

Times hired on Thumbtack

4

Reviews

5 Reviews
  • John G. Jun 5, 2015
    HR and Payroll Services
    Verified Review
    Anna was very helpful and patient working with me to get set up
  • Jeff D. Nov 17, 2014
    I have used Payroll and Benefits Solutions after receiving a recommendation from a friend of mine that owns a local bike shop. They have been 100% outstanding in everything they do. Their billing is quite simplistic and reasonable for a company of my size (two employees). The state of Colorado has been a challenge in some aspects, but PBS has always been available to lead the charge and resolve their issues. It's comforting to know that there's a company that will represent me to the state and take care of everything. It's a one stop shop. I send in my hours, and they take care of the rest with a smile and at a reasonable rate.
  • Kyle M. Nov 15, 2014
    HR and Payroll Services
    Verified Review
  • Andrea G. Oct 21, 2014
    Anna Kathryn Ellis is the sales person for our payroll processing company. The experience has been a pleasure form the beginning. The level of knowledge and the willingness to assist in the needs of our company is impeccable.
  • Louise C. Oct 13, 2014
    Anna Kathryn does a fantastic job of connecting with small business owners/managers to understand their needs/challenges and partners with them to provide a quality service matched with a competitive price.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the number of employees and pay cycle. Additional services such as timekeeping are extra and are based on the type of time clock needed and number of employees. Pay as you go workers comp and other financial services are quoted on a per company basis.
How did you get started doing this type of work?
I was referred to my company by a friend who knew the owner. I worked for a large company calling on Fortune 500 companies prior coming to PBS and I wanted to work for a company that cared about its employees and clients.
What types of customers have you worked with?
Since a lot of our customers have less than 50 employees, we mainly handle payroll and timekeeping for them. We do have expanded service offerings for clients who need additional services and integration.
What advice would you give a customer looking to hire a provider in your area of work?
I would advise that customers don't just go with someone that offers the cheapest price, because that most likely means their level of customer service will not be very good.
What questions should customers think through before talking to professionals about their project?
That I am not just another salesperson. I don't have a quota, therefore, I can put my clients interests before my own.