Wow! You will certainly pay a pretty penny for the work, but it will be so worth it. We just completed an almost total redisgn/remodel of our home, but opted to keep our existing tile that goes from our front door to dining room and kitchen due to cost. We knew we couldn't make everything around it pretty and new without cleaning and re-coloring the grout though. And it made a HUGE difference! You never really realize how dingy (and flat out gross) your grout can get until you clean it and get the color matched to the original grout color (look in a corner away from foot traffic to see what the original color was- you'll be shocked!). This is something no simpleton like you or me would ever accomplish with a tooth brush and elbow grease. While we had them there, we also had them clean, repair, re-recolor and attend to some areas in our master shower that were prone to mold recently.
The quote was easy to schedule. Jesus came out and was extremely thorough- you can tell he and his family have been at this for awhile. I was unsure of his bid compared to another bid I had received so he was happy to explain where his services went beyond the other company's and extend the same discount they offered me- it was still much more expensive but I could just tell from his approach to the bid compared to the other company's that I was getting legit service and quality from Grout Medic. I will always choose quality over price!
I had to reschedule our job due to a delay in our remodel, and it was painless to reschedule. The day of our job the guys were running a little behind and Jesus personally called to apologize and explain. They were at our home ALL DAY- granted it was a lot of square footage, but I was shocked to realize the re-color process was done by hand! I don't know what I expected, but not that. Two wonderful and polite men meticulously hand painted each line of grout, after having cleaned it that morning. They did an impeccable job!! I was very pleased with the outcome. It was the best way to "update" our existing tile.
The whole process from bid to payment was painless, and Jesus is a master of service ensuring that we were satisfied and informed every step of the way. In the grand scheme of things, it's a minor investment to the upkeep of your home, and I know we will be doing it every few years to keep our home looking great.