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About
Hello fellow travelers!
I offer old fashioned personalized customer service. I work through email and on the phone. My clients are all over the USA and Canada.
I really care about my clients and put their needs and welfare first above all.
Developing long-lasting relationships with my clients. There is a lot of creativity in manifesting the perfect trip and they are all unique and different.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2020
2019
2018
2017
2016
Services offered
Travel type
Vacation
Honeymoon
Services required
Booking travel
Booking accommodations
Planning excursions
Travel Preferences
Phone or internet (no in-person meeting)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
128 reviews
5
95%
4
5%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Marc G.
May 4, 2017
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Hired on Thumbtack
Randy provided exceptional service and supplied first rate hotels and great tours. I'm used to booking flights and hotels on my own but ran into problems with the numerous stops (Hong Kong, Bali, Bangkok, and Phuket) in Southeast Asia and working independently with each airline.
Randy assisted by compiling a superb itinerary and supplied great insight and suggestions. The trip was a great success and the price was probably less expensive than if I did this on my own.
I definitely would use Randy's services in the future. As for Thumbtack, I contacted them over 5 times advising them my web browser would not allow me to leave a review. I even supplied them with screenshots of the problem. Time and time again they would merely forward me the same link that didn't work over and over again. At that point I just gave up and used my cellphone to type the review.
Randy's Travel Works, Inc's reply
Great photos! Thanks Marc!
Travel Agency Services
John H.
Jan 13, 2020
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Hired on Thumbtack
Randy’s responsiveness was extraordinary. She left other agents in the dust. She absorbed my needs quickly, was working on a multitude of tasks immediately, and produced extremely competitive quotes and multiple options within hours that answered all my requests and more. A real pro who obviously has an extensive network. I’d happily recommend to anyone in need of the services of a genuine travel expert who will get the job done right.
Details: Vacation • 4 - 7 days • 3 - 5 people • 51 years old or older • 21 - 30 years old • Booking travel • Booking accommodations • Air • Car • Remotely (phone or internet)
Randy's Travel Works, Inc's reply
Thank you so much John!
Travel Agency Services
Jessica F.
Jan 2, 2019
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Hired on Thumbtack
I never leave reviews, but Randy deserves more than a 5 star review for her amazing trip that she planned for my boyfriend and I! We went to Thailand for 10 days (Bangkok, Chang Mai, and Phuket) and the flight accommodations, hotels, and planned activities all went perfectly, for a great price. We especially appreciated the Phuket Elephant Sanctuary, because many places in Thailand mistreat elephants, whereas the sanctuary saves them. Our favorite hotel was the Siam@Siam in Bangkok, beautiful hotel in a perfect location. Advice for Chang Mai, bring bug spray :)
Details: Vacation • 1 - 2 weeks • 2 people • 21 - 30 years old • Planning excursions • Booking travel • Booking accommodation • Air • Train • Phone or internet (no in-person meeting) • The travel agent travels to me • I travel to the travel agent
Randy's Travel Works, Inc's reply
Thank you so much and I am so delighted it was a fabulous trip.
Travel Agency Services
Lisa B.
Jun 22, 2018
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Hired on Thumbtack
My husband and I booked a last minute Honeymoon to Maui and could not have been happier with our accommodations and how lovely Randy was with everything from start to finish. We had just got married and had no idea where we wanted to go on our honeymoon but knew we wanted to leave in the next few days. Randy did everything for us from start to finish and got it done quickly. We loved our hotel, the staff and the location. We had a blast in Maui!
Randy's Travel Works, Inc's reply
Thank you Lisa!
Travel Agency Services
Joel S.
Dec 15, 2015
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Hired on Thumbtack
Randy has been very responsive and helpful in arranging a fairly complex trip. She has helped us understand the options and trade-offs. If anything she over communicated which is very reassuring and questions arise and are answered quickly. We have not yet taken the trip so I can only comment on the planning and booking experience. We are hoping that the results live up to the promise. We will complete the rating after we return.
Randy's Travel Works, Inc's reply
I know it is going to be awesome, trip of a lifetime!
Travel Agency Services
Credentials
Background Check
Randy Faulkner
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I don't charge fees. Quotes, consults, advice are complimentary.
I often have promo codes and discounts for multiple rooms on many trips.
What is your typical process for working with a new customer?
I try to get as much information as possible about the trip.
From and to where?
Dates?
How many peoples?
Budget?
Desires to do on the trip?
Sight see or just relax on a beach?
What education and/or training do you have that relates to your work?
I have been in business a long time now and have lots of experience.
I am well traveled.
I attend conferences, seminars and webinars all the time
