Randy's Travel Works, Inc

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About

Hello fellow travelers! I offer old fashioned personalized customer service. I work through email and on the phone. My clients are all over the USA and Canada. I really care about my clients and put their needs and welfare first above all. Developing long-lasting relationships with my clients. There is a lot of creativity in manifesting the perfect trip and they are all unique and different.

Overview

Hired 202 times

Background checked

3 employees

25 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

2019

2018

2017

2016

Services offered

Travel type

Vacation

Honeymoon

Services required

Booking travel

Booking accommodations

Planning excursions

Travel Preferences

Phone or internet (no in-person meeting)

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

128 reviews

5

95%

4

5%

3

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Read reviews that mention:

Marc G.

May 4, 2017

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Hired on Thumbtack

Randy provided exceptional service and supplied first rate hotels and great tours. I'm used to booking flights and hotels on my own but ran into problems with the numerous stops (Hong Kong, Bali, Bangkok, and Phuket) in Southeast Asia and working independently with each airline. Randy assisted by compiling a superb itinerary and supplied great insight and suggestions. The trip was a great success and the price was probably less expensive than if I did this on my own. I definitely would use Randy's services in the future. As for Thumbtack, I contacted them over 5 times advising them my web browser would not allow me to leave a review. I even supplied them with screenshots of the problem. Time and time again they would merely forward me the same link that didn't work over and over again. At that point I just gave up and used my cellphone to type the review.

Randy's Travel Works, Inc's reply

Great photos! Thanks Marc!

Travel Agency Services

John H.

Jan 13, 2020

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Hired on Thumbtack

Details: Vacation • 4 - 7 days • 3 - 5 people • 51 years old or older • 21 - 30 years old • Booking travel • Booking accommodations • Air • Car • Remotely (phone or internet)

Randy's Travel Works, Inc's reply

Travel Agency Services

Jessica F.

Jan 2, 2019

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Hired on Thumbtack

I never leave reviews, but Randy deserves more than a 5 star review for her amazing trip that she planned for my boyfriend and I! We went to Thailand for 10 days (Bangkok, Chang Mai, and Phuket) and the flight accommodations, hotels, and planned activities all went perfectly, for a great price. We especially appreciated the Phuket Elephant Sanctuary, because many places in Thailand mistreat elephants, whereas the sanctuary saves them. Our favorite hotel was the Siam@Siam in Bangkok, beautiful hotel in a perfect location. Advice for Chang Mai, bring bug spray :)

Details: Vacation • 1 - 2 weeks • 2 people • 21 - 30 years old • Planning excursions • Booking travel • Booking accommodation • Air • Train • Phone or internet (no in-person meeting) • The travel agent travels to me • I travel to the travel agent

Randy's Travel Works, Inc's reply

Thank you so much and I am so delighted it was a fabulous trip.

Travel Agency Services

Lisa B.

Jun 22, 2018

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Hired on Thumbtack

My husband and I booked a last minute Honeymoon to Maui and could not have been happier with our accommodations and how lovely Randy was with everything from start to finish. We had just got married and had no idea where we wanted to go on our honeymoon but knew we wanted to leave in the next few days. Randy did everything for us from start to finish and got it done quickly. We loved our hotel, the staff and the location. We had a blast in Maui!

Randy's Travel Works, Inc's reply

Thank you Lisa!

Travel Agency Services

Joel S.

Dec 15, 2015

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Hired on Thumbtack

Randy has been very responsive and helpful in arranging a fairly complex trip. She has helped us understand the options and trade-offs. If anything she over communicated which is very reassuring and questions arise and are answered quickly. We have not yet taken the trip so I can only comment on the planning and booking experience. We are hoping that the results live up to the promise. We will complete the rating after we return.

Randy's Travel Works, Inc's reply

I know it is going to be awesome, trip of a lifetime!

Travel Agency Services

Credentials

Background Check

Randy Faulkner

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I don't charge fees. Quotes, consults, advice are complimentary. I often have promo codes and discounts for multiple rooms on many trips.
What is your typical process for working with a new customer?
I try to get as much information as possible about the trip. From and to where? Dates? How many peoples? Budget? Desires to do on the trip? Sight see or just relax on a beach?
What education and/or training do you have that relates to your work?
I have been in business a long time now and have lots of experience. I am well traveled. I attend conferences, seminars and webinars all the time

Randy's Travel Works, Inc

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