FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to each project’s specific needs. We provide detailed, no-obligation estimates and ensure there are no hidden fees. We also offer competitive rates, seasonal promotions, and package discounts for multiple services. Our goal is to deliver high-quality work that fits your budget without compromising on materials or craftsmanship.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand the customer’s needs, preferences, and project goals. We then provide a detailed, written estimate and explain all available options, including materials and timelines. Once approved, we schedule the work, maintain clear communication throughout the project, and ensure every detail meets our quality standards before final completion. Customer satisfaction is our top priority from start to finish.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience and ongoing training in roofing, siding, remodeling, and construction best practices. We stay updated with the latest industry standards, manufacturer certifications, and safety regulations to ensure every project meets the highest quality and safety requirements. Our expertise covers a wide range of materials, including asphalt, metal, TPO, wood shingles, and Hardie Board siding.