Sky 2 Technology
Sky 2 Technology

Sky 2 Technology

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
$75
estimated cost


Responds in about 21 min

Introduction: I have over 25 years experience across the IT industry in computers, software, hardware, networks, training and consulting. You will find me to patient, punctual and professional. My services offerings encompass the full range of home technology needs and are designed to provide solutions that empower you to be more self-sufficient and more comfortable with your tech. Excellence, Accountability and Integrity are my core values, and if you're not satisfied with my work, I'll make it right or the work is free. Fully insured. Some of the support and solutions I offer include: * Training and tech support on computers, phones, iPads. * Computer troubleshooting for PC and Mac, laptops and desktops * New computer/phone/iPad setup * Wifi setup, installation, and troubleshooting, including routers, cables, access points, includes Mesh setup * Smart home setup including Google, Alexa, Apple, Samsung, light bulbs, plugs, cameras, TVs, switches and other devices. * Security camera installation including Ring, Arlo, Eufy, Blink, and others. * Wifi performance Analysis and recommendations * Computer performance analysis and health check * Virus Removal * Home network installation, security and setup * Data recovery from laptops and desktops * Hardware installation - Hard drives, memory, graphics cards, more. * Printer installation and troubleshooting * Software installation, training and troubleshooting * Backup and Restore planning and configuration * Smartphone training and setup * Smartphone and tablet troubleshooting and help * Custom computer builds, including all levels of gaming rigs * Buying advice for large purchases * Security checkup and configuration * Website setup and design I also offer custom solutions for your home technology and I can handle recurring needs as well as large complex projects that might require a more detailed contract, project plan and project management process.
Overview

Current Top Pro

Hired 58 times

5 similar jobs done near you

Background checked

1 employee

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Venmo.

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2021

Top Pro Icon

2022

Featured Projects

7 photos

  • Network Support Services - Washington 2021

    Network Support Services

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

39 reviews

5
100%
4
0%
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Read reviews that mention:


pro avatar
Elliott B.
Jun 6, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Marc is a great guy and did a fantastic job fixing my computer. A storm seemingly fried my motherboard or windows and I thought it was cooked. Marc gave me a set of tests that I could run on my own free of charge that might solve my problems. Some I did and some I couldn’t. Problem wasn’t solved. I was able to take my computer to him today after a delay on my part for about 3 weeks. His workspace was clean as he seemed to have everything that could solve the problem. After about 2 hours of running diagnostics, he not only repaired my computer, but gave suggestions on how to better preserve my computer. He’s my computer guy going forward. I’d recommend him to anyone reading this and anyone I come across within distance of him that have computer problems. Excellent experience!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Sky 2 Technology's reply
Thank you, Elliott. It was a pleasure to meet you and to get your computer running again.
Computer Repair
pro avatar
Norman F.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

He identified the problem and fixed it really fast. After he left, we had another question and he doubled back to answer it. He's now my go to computer guy.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location

Sky 2 Technology's reply
Thank you, Norman. It was a pleasure to assist you and your wife with the laptop wifi issues.
Computer Repair
pro avatar
Nune M.
Jan 25, 2023
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Hired on Thumbtack

Hired on Thumbtack

Marc is a very knowledgeable and delightful person to work with. He was very quick to respond and schedule the appointment. My parent’s computer was likely compromised by a scammer. Upon his visit, they were not only very pleased by his explanation of the implications of the scammer activity and his wonderful work of fixing the issue but thoroughly enjoyed Marc’s company.

Details: PC • Desktop • Virus or malware • My home, venue, etc.

Sky 2 Technology's reply
Thank you, Nune, for the review. It was a pleasure to assist your parents in restoring their computer to working order.
Computer Repair
pro avatar
Paul M.
Jan 5, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Cleaned and optimized my son's gaming computer. He's coming back to clean mine. Knew his stuff and was pleasant and easygoing.

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Sky 2 Technology's reply
Thank you, Paul. It was a pleasure to assist you with the computer.
Computer Repair
pro avatar
Jim M.
Sep 25, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Before arriving, we agreed upon a reasonable price if he were unsuccessful. While the original problem was not solved, and seemed to be unsolvable, the technician provided a work-around, leaving me with a working computer.

Details: PC • Laptop • System error or blue screen • At the pro’s location

Sky 2 Technology's reply
Thank you, Jim. It was a pleasure to assist you in restoring your laptop to working order.
Computer Repair
Credentials
Background Check

Marc Jacobson

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