Sky 2 Technology
Sky 2 Technology

Sky 2 Technology

Offers remote services
Discounts available
Offers remote services
Discounts available
$70
estimated cost


Select a service
Zip code
Computer issue

Responds in about 26 min

Introduction: I have over 25 years experience across the IT industry in computers, software, hardware, networks, training and consulting. I believe in sharing my knowledge and skills with my customers. I want to be your partner and trusted advisor as well as your technician. My services offerings encompass the full range of home technology needs and are designed to provide solutions that empower you to be more self-sufficient and more comfortable with your tech. Excellence, Accountability and Integrity are my core values, and if you're not satisfied with my work, I'll make it right or the work is free. Some of the support and solutions I offer include: * Computer and laptop repair * Computer troubleshooting for PC and Mac, laptops and desktops * Computer training * Computer, phone, iPad, Word, Excel, lessons and training * New computer setup * Wifi setup, installation, and troubleshooting, including routers, cables, access points * Wifi performance Analysis and recommendations * Computer performance analysis and health check * Virus Removal * Home network installation, security and setup * Data recovery from laptops and desktops * Hardware installation - Hard drives, memory, graphics cards, more. * Printer installation and troubleshooting * Software installation, training and troubleshooting * Backup and Restore planning and configuration * Smartphone training and setup * Smartphone and tablet troubleshooting and help * Custom computer builds, including all levels of gaming rigs * Buying advice for large purchases * Security checkup and configuration * Website setup and design I also offer custom solutions for your home technology and I can handle recurring needs as well as large complex projects that might require a more detailed contract, project plan and project management process.
Overview

Current Top Pro

Hired 14 times

1 similar job done near you

Background checked

1 employee

Payment methods

Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

4 photos

  • Network Support Services - Washington 2021

    Computer Repair

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

11 reviews

5
100%
4
0%
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Read reviews that mention:


Carolyn T.

Computer Repair

Marc really helped me resolve my computer issues. I needed a modem installed and to have Ring and Alexa work with it. It did that quickly with no problems. He also checked and found out why my computer was slow. He cleaned up /removed the problems. He explained how I could make my computer better. He was really very good. I will get him again if I ever need help with my computer.
Sky 2 Technology's reply
Thank you, Carolyn. It was a pleasure to work with you and to resolve your issues. I look forward to assist you in the future.
Sep 4, 2021
·
Verified
Peter S.

Computer Repair

Marc gave us excellent service. Sorted out problems with the Wifi that had been causing headaches. He also helped us cut the cable which will save us more money than what we paid for his services. .
Sky 2 Technology's reply
Thank you, Peter. It was a pleasure to help you find a solution that meets your needs.
Sep 27, 2021
·
Verified
Adam B.

Computer Repair

Marc was wonderful to work with and responded quickly! He was able to identify the problem quickly and gave me the answers necessary to fix the problem.
Sky 2 Technology's reply
Thank you, Adam. I'm glad we were able to get the MacBook issues resolved.
Oct 4, 2021
·
Verified
Zach S.

Computer Repair

Did get my computer back up and running. Explained what he was doing also
Sky 2 Technology's reply
Thank you, Zach. It was a pleasure to assist you with the startup issues. I'm glad we were able to get thinks running again.
Sep 15, 2021
·
Verified
Margaret K.

Marc was absolutely terrific to work with! He is extremely knowledgeable and professional. He knew exactly where to start with trouble shooting my computer and was able to fix it quickly and efficiently. I was incredibly impressed and would definitely recommend his services!!! A+++ ~ Maggie K
Sky 2 Technology's reply
Thank you, Maggie. It was a pleasure to assist you with the laptop issues. I’m glad we were able to arrive at a solution.
Sep 1, 2021
Credentials
Background Check

Marc Jacobson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Pricing is based on the job and your specific needs and requirements, with a starting range of $50 to $90 depending on the type of work and whether it will be onsite or remote. You will be provided a detailed estimate before any work begins. I offer a 15% discount for seniors, veterans and active duty military (with valid ID). Estimates will include labor and materials costs. I do not mark up materials - they are provided at cost, and I can provide you a detailed breakdown of all costs of service. I will also offer you the option to obtain material or parts on your own, provided you let me know up front so I can confirm that they will work for the job.

  • What is your typical process for working with a new customer?

    I provide free consultations to evaluate your requirements followed by a detailed estimate. We'll discuss the details of the services you require - don't worry if you're not sure, we'll figure that out - and then I'll let you know in detail what solution I propose, the price, when I can complete the work and how long it will take. For advanced projects, a detailed scope of work is also provided.

  • What education and/or training do you have that relates to your work?

    I have over 25 years in IT consulting and engineering including hardware, software, home networking, technology training, business technology and strategic technical solutions. I have learned my trade through formal education, years of of work experience, and my desire to continually teach myself new skills.

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