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Custom computer builders near Washington, DC

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These pros consistently receive high praise in customer reviews.These popular pros are highly sought after for their quality and expertise.These pros recognize that your time is important, and are the fastest to respond to requests.These highly recommended pros are experts, ready to help with your project.

These pros consistently receive high praise in customer reviews.These popular pros are highly sought after for their quality and expertise.These pros recognize that your time is important, and are the fastest to respond to requests.These highly recommended pros are experts, ready to help with your project.

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Avatar for PC Design/Digital Entertainment
Avatar for PC Design/Digital Entertainment
PC Design/Digital Entertainment
PC Design/Digital Entertainment

Top Pro

Excellent 4.9

(83)

Excellent 4.9

(83)

  • 124 hires on Thumbtack
  • 21 similar jobs done near you
  • 124 hires on Thumbtack
  • 21 similar jobs done near you
Kevin L. says, "I had an excellent experience working with PC Design/Digital Entertainment, especially with their Computer Technician, Tony. I first reached out through Thumbtack about two weeks ago because my HP Pavilion Desktop All-in-One was having serious problems and needed immediate attention. The computer would stay on for less than 10 minutes before suddenly shutting down. The screen would go black, and then a blue command box would appear, prompting me to take action. I was worried that the desktop might be overheating, have a software glitch, be infected with a virus, or have another internal issue. Since I rely on my computer, I wanted someone knowledgeable, trustworthy, and able to make a house call. A close friend of mine in New York City who works in IT suggested I try Thumbtack, describing it as similar to TaskRabbit. I searched for a qualified IT professional who could come to my home, and I came across PC Design/Digital Entertainment. From the beginning, Tony was patient, professional, and easy to communicate with through both the Thumbtack messaging portal and text messages. There was some back-and-forth while I made sure I had the full $150 available for the service. Tony never pressured me or made me feel uncomfortable during that process. Once I had the funds, I immediately confirmed an appointment for Monday, August 17, 2026, at 6:00 PM. Tony actually arrived early, around 5:30 PM, and waited patiently in his car. He politely asked whether he could come in a little earlier to get started, and I appreciated that courtesy. Once inside, he came fully prepared with the necessary equipment and tools to properly inspect and work on my HP desktop. The diagnostic and repair process was detailed and thorough. Tony used a USB drive to run diagnostics on the computerโ€™s memory, hard drive, storage, and other important system components to identify the root cause of the problem. I was especially relieved to learn that the fan was functioning properly and did not need to be replaced, which could have added an unnecessary expense. Tony worked diligently on the desktop from approximately 5:45 PM until after 8:30 PM, leaving shortly before 9:00 PM. He took his time and did not rush through the work. He installed the necessary Microsoft 365 software and made sure the computerโ€™s operating system was functioning properly. He also ensured that both my uncleโ€™s user profile and my own account were set up with Administrator access. By the end of the appointment, my HP Pavilion All-in-One desktop was running smoothly again and felt almost brand new. Tony restored my confidence in the computer and gave my household a real solution to an issue that had been frustrating us for quite some time. What stood out most was Tonyโ€™s professionalism and respectful attitude. He was knowledgeable without being condescending, patient when explaining what he was doing, and focused on getting the job done correctly. It was warm and humid in the living room, so I offered him a cold bottle of water because he had been working hard for several hours. He truly earned it. Overall, Tony exemplifies what an excellent IT repair technician should be: prepared, skilled, patient, professional, respectful, and committed to solving the customerโ€™s problem. He did not just come to my home to do a quick repair; he took the time to identify the issue, complete a detailed diagnostic process, and make sure the computer was restored to proper working condition. Tony also provided several business cards, which I plan to share with my neighbors in Southeast DC. I believe in supporting hardworking local entrepreneurs and small businesses, especially Black-owned businesses serving Black communities. Representation matters in the technology field, and I am proud to support a professional like Tony who is providing valuable, reliable services in the community. Thank you, Tony, for restoring my HP desktop and bringing it back to proper working condition."See more
Kevin L. says, "I had an excellent experience working with PC Design/Digital Entertainment, especially with their Computer Technician, Tony. I first reached out through Thumbtack about two weeks ago because my HP Pavilion Desktop All-in-One was having serious problems and needed immediate attention. The computer would stay on for less than 10 minutes before suddenly shutting down. The screen would go black, and then a blue command box would appear, prompting me to take action. I was worried that the desktop might be overheating, have a software glitch, be infected with a virus, or have another internal issue. Since I rely on my computer, I wanted someone knowledgeable, trustworthy, and able to make a house call. A close friend of mine in New York City who works in IT suggested I try Thumbtack, describing it as similar to TaskRabbit. I searched for a qualified IT professional who could come to my home, and I came across PC Design/Digital Entertainment. From the beginning, Tony was patient, professional, and easy to communicate with through both the Thumbtack messaging portal and text messages. There was some back-and-forth while I made sure I had the full $150 available for the service. Tony never pressured me or made me feel uncomfortable during that process. Once I had the funds, I immediately confirmed an appointment for Monday, August 17, 2026, at 6:00 PM. Tony actually arrived early, around 5:30 PM, and waited patiently in his car. He politely asked whether he could come in a little earlier to get started, and I appreciated that courtesy. Once inside, he came fully prepared with the necessary equipment and tools to properly inspect and work on my HP desktop. The diagnostic and repair process was detailed and thorough. Tony used a USB drive to run diagnostics on the computerโ€™s memory, hard drive, storage, and other important system components to identify the root cause of the problem. I was especially relieved to learn that the fan was functioning properly and did not need to be replaced, which could have added an unnecessary expense. Tony worked diligently on the desktop from approximately 5:45 PM until after 8:30 PM, leaving shortly before 9:00 PM. He took his time and did not rush through the work. He installed the necessary Microsoft 365 software and made sure the computerโ€™s operating system was functioning properly. He also ensured that both my uncleโ€™s user profile and my own account were set up with Administrator access. By the end of the appointment, my HP Pavilion All-in-One desktop was running smoothly again and felt almost brand new. Tony restored my confidence in the computer and gave my household a real solution to an issue that had been frustrating us for quite some time. What stood out most was Tonyโ€™s professionalism and respectful attitude. He was knowledgeable without being condescending, patient when explaining what he was doing, and focused on getting the job done correctly. It was warm and humid in the living room, so I offered him a cold bottle of water because he had been working hard for several hours. He truly earned it. Overall, Tony exemplifies what an excellent IT repair technician should be: prepared, skilled, patient, professional, respectful, and committed to solving the customerโ€™s problem. He did not just come to my home to do a quick repair; he took the time to identify the issue, complete a detailed diagnostic process, and make sure the computer was restored to proper working condition. Tony also provided several business cards, which I plan to share with my neighbors in Southeast DC. I believe in supporting hardworking local entrepreneurs and small businesses, especially Black-owned businesses serving Black communities. Representation matters in the technology field, and I am proud to support a professional like Tony who is providing valuable, reliable services in the community. Thank you, Tony, for restoring my HP desktop and bringing it back to proper working condition."

FAQs

Answers to commonly asked questions from the experts on Thumbtack.

The cost to fix your computer or laptop will depend on the extent of the repair and the labor rates in your area. For example, a repair service may charge $100 to fix virus or malware issues or $320 to fix a cracked or damaged screen. On average, computer repair technicians charge $60/hour for their services. However, hourly rates can range from $45-$90

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, request cost estimates from computer repair specialists near you.

It costs an average of $60 per hour for computer repair. Hourly rates range from $45-$50 on the low end and $85-$90 on the high end.

Get free cost estimates from computer repair specialists near you so youโ€™ll know exactly how much you should expect to pay.

If your computer needs repairs, hire a technician who has experience with your computerโ€™s model and brand. Ideally, the pro you choose should have certifications, training and/or a degree in a related field. 

Look for top-rated, qualified computer repair services in your area on Thumbtack.

It depends. If the damage is severe, you might be better off buying a new computer than spending hundreds (or thousands) of dollars on repairs. Always get price quotes from a few computer repair services near you, and compare those estimates to desktop and laptop prices. If it's cheaper to fix your computer,  consider doing so. But if it's cheaper to buy a new device, that's probably your best option.

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work theyโ€™ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you donโ€™t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure youโ€™re logged out of your bank, social media and other accounts.

Buying a new hard drive is almost always cheaper than buying a new computer. If you suspect you need to upgrade or replace your hard drive, ask a computer technician to diagnose your device (and request a cost estimate if the culprit is indeed the hard drive).

Depending on its quality, age, condition and maintenance, a laptop may last only a few years or up to seven years. Of course, your laptop may last longer or shorter depending on how well you take care of it. If you think your laptop needs repairs, donโ€™t procrastinate โ€” hire a technician to look at it before the damage becomes irreparable.

If your laptopโ€™s motherboard was damaged by physical impact, liquid, heat or electrical damage, you may need to replace it or buy a new computer. You should consult computer repair experts near you to determine if replacing your laptopโ€™s motherboard is worth the cost. Compare the price quotes you receive with new laptop prices, and decide which option is the most cost-effective.

To determine if you should replace or repair your computer, consider the following:

  • Has your warranty expired?
  • Is your computer old and out of date?
  • Is the cost to fix your computer 50% or more of the cost of replacing it?
  • Before it broke, was your computer working slowly and inefficiently?

If you answered yes to any of these questions, itโ€™s probably time to replace your computer. When in doubt, consult a technician for their expert opinion.

There are 243 five star Custom Computer Builders in Washington, DC on Thumbtack.

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