I highly recommend Tuck's services and all staff members within their organization. ICA went through its first facility move in 25 years and Tuck Technologies handled all the wiring and A/V needs. They coordinated directly with our general contractor and building. Additionally, they worked under a very tight timeline. We are a school that operates six days a week and were not able to have any downtime. We have 54 classrooms each with computers, administrative offices, a movie theater, and a/v displays for student information and break areas. We are in nearly 18,000 sq ft. of space.
Tuck was responsible for pulling permits, providing plans, installation, and trouble shooting. I can say that they were 100% responsive even working with our company through the night and weekends to make sure that we were up and running on-time for classes to start. We have had no issues with the cabling and have asked them to come back and do other unplanned work as well. Everything was completed on time even with additional work added last minute to mount and install all classroom computers. All items came in on budget and Jacob was very transparent regarding costs.
Any minor issues on the project had more to do with delays that were out of their control in terms of dealing with Arlington County. In fact, we had to change our move in date three times and each time Tuck Technologies was on board with no issues or complaints. They were flexible without question.
Jacob and his team went above and beyond for ICA working as our partners. I can honestly say I felt they cared as much about our project (or more!) as ICA did. I was so accustomed to having his staff around, I almost began to think of them as my own. They were respectful, friendly, and had a good sense of humor regarding our changes yet always took our issues seriously. Jacob gave me his personal attention on the project and made me feel as if my project was his only and highest priority. We definitely felt like a premier client and yet were probably one of the smaller jobs they have had. During this time Jacob became a father for the first time and still took my calls! I thought he really went above and beyond.