It is my pleasure to give you my experience with Quantus. My computer died, would not let me on the internet. it was quite frankly a real mess. I am 70 went back to school at 45 so had no choice but to learn the computer. However, when it come to the actual moving parts I am screwed. I found Terrell on the internet on my phone. I was disparate. He came and fixed it, however, the moment he walked out the door, it died. so he wasn't far so I called him and he came back. He told me it was much worse off then he thought and took it with him. The next day he returned with my computer. It was all better, and I am writing this post on the computer. Terrell is extremely good at what he does and his prices are very reasonable. And I am sure I will be calling him in the future cause you never know when the little machine gets a virus.