FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, breed, coat condition, and specific needs of your pet. We offer competitive rates for high-quality, stress-free grooming. Additional fees may apply for matting, special handling, or extra time needed. A mobile service fee may apply depending on your location. We’ll always confirm the total cost before your appointment. No hidden fees — just honest, transparent pricing!
- What is your typical process for working with a new customer?
We make it easy and stress-free! Here’s what to expect: Initial Contact – We ask a few quick questions about your pet (breed, weight, coat condition, behavior) to recommend the best service and give an accurate quote. Appointment Booking – Once we confirm details, we schedule your appointment at a time that works best for you. Arrival & Greeting – On the day of service, we arrive at your location and take a moment to meet your pet and help them feel at ease. Grooming Process – We provide gentle, professional grooming tailored to your pet’s needs. Post-Groom Review – After the groom, we go over the service with you and share any notes or tips for care at home. Our goal is to make every grooming experience calm, safe, and enjoyable — for both you and your pet!
- How did you get started doing this type of work?
Our passion for animals and interest in pet wellness led me to start working in grooming. What began as a love for caring for my own pets turned into a professional journey through hands-on training, certifications, and working alongside experienced groomers. I saw the need for gentle, high-quality grooming that puts pets’ comfort first — and that’s what inspired me to launch a mobile service where pets feel safe and relaxed in their own environment.