I read a lot of reviews on moving companies and have always put more weight with Google reviews and a few other places versus Yelp who post bad reviews over the good (and most of the bad sound far from the truth) but was carefully optimistic in choosing a provider. I initially chose Big Boys Moving due to Brian Prestridge. He was very quick to respond back from a form submission, answered my questions and more importantly gave me a fair estimate which I though was honestly to go to be true…. since a 5BR quote was what I considered A LOT OF STUFF! My move was up in the air a bit with a couple dates and Brian was able to set my expectations properly, make my stresses subside a bit. There was confusion on my part thinking boxes were included, but Brian let me know that Lowe’s / HD had wide array of boxes that were inexpensive, so the adventure began in packing the house.
A few days later Susan Anderson sent me a reservation confirmation and set forth the same quote that Brian confirmed with me which also included a standard T&C agreement.
The day of the move their team had a morning appointment that ran roughly two hours bleeding into my time, however it allowed me to get some things situated better for them, so it wasn’t too much of a hassle, but I was concerned that the guys would lose a lot of daytime. My concerns started to set in roughly about this time…, however their office called me at 10:42 to let me know it would be closer to 12:30 and then Frank called me again at 1:03 to let me know the guys were on the way. Communication is key and with an already stressful time it went a long way in the process!
Nelson & Rodney showed up around 1:30 and quickly did their due-diligence process of what they were moving. The WOW you’ve got a lot more than what we expected were stated and that the job was BIG. They quickly situated the truck, began loading and never looked back. 2x 24’ truck loads from my 5BR with no stairs to a 4BR with spiraled stair case with some of the heaviest stuff you can imagine they banged everything out by 8:30!!!
This was the first time I've used a moving service and was blown away by Nelson & Rodney! Although how did Nelson grow up in NY and root for the Chicago Bulls and not the Knicks….is baffling! They not only made my 5BR move as quoted, but made it enjoyable. Both of the guys were fun to be around, joked with my kids and dealt with really heavy furniture up two flights of stairs without a scratch. I was very happy with my experience, would recommend them highly to friends, family and co-workers. I can honestly say any reviews that are negative in nature found on Yelp should be questioned for legitimacy. Have no fear with Big Boys Moving & Storage (Tampa Branch). Thanks Nelson & Rodney!