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We hired JEL Tech because we thought we had been scammed by a tech company. We bought a new computer and needed to have our old files checked before transferring them so that we would not transfer a possible virus. We learned that we had spent money on bogus services because of our lack of computer knowledge. We now have a local expert whom we have met and who has worked with us. This is much better than phone service with a company in India! Cost was fair and service has been excellent.
I would highly recommend Courtesy Mobile! Darryl Polite came to our home and repaired our computer the same day we reached out to Thumbtack. He was extremely knowledgeable and professional. We had major issues and Darryl was able to remove the virus and do a tune up in just a couple hours. He also gave us good advise on how to keep it running proficiently. The fee was very reasonable and worth every penny! At first I was leery of having a stranger in our home, but it was a great experience and I would highly recommend him to anyone!
I had not one but two laptops I entrusted with ATY and he did an excellent job at fixing them both in a timely fashion. I needed an new harddrive on one of them and he found me an inexpensive, compatible drive on Amazon and I shipped it directly to him. He installed it, ran tests to make sure it was fine and then called me to come pick it up. The other laptop he just did a virus and malware removal. He's a very nice guy that does great work, I'll use him again if I need to and definitely recommend him.
Updated operating system on my Mac Mini, I am thoroughly satisfied with the professionalism and prompt service that I received, was very affordable, Fair ,prompt and a great human being to work with . I highly recommend Andrew Guss for all your computer repairs and services. Thanks Andrew ~Vernis Barlow ~
Craig Washington diagnosed my problem in very good time and was very responsive to my questions- quotes, time of return, etc.- via texts. He went out of his way to pick up my computer so that work could be started before I was able to drop computer off myself. He also planned around my schedule to return my computer as soon as it was repaired. I am very pleased with the new fan he put in my laptop. The only issue I had was beyond Mr. Washington's control. This was a delay in a couple of days in receiving the part- which was due to the shipper's tracking system and out of Mr. Washington's control. I will definitely use his services again if needed. I will also recommend his services to others.
I found Terry very knowledgeable and conscious. He help me choose a replacement drive which met my cost needs and exceeded my OEM drive. Terry discovered a virus on my computer after the repair and he eliminated it. His expertise saved me time and money. I will recommend him to all needing computer repairs.
I had a very difficult and frustrating situation.....all my files were corrupted by a virus. Ed worked diligently until my files were restored, and my new computer and printer / scanner were all set up. He showed up each time on time and answered all my texts immediately. Great service! J Miller
Russ is very nice and found and fixed the problem (a virus) with my computer within about an hour. This was after a technician working on it and running tests remotely for hours told me I needed to buy a new computer.
I have an HP laptop and my son spilled Soda on it. The laptop worked, but the keyboard needed to be replaced. Matt ensured that everything else was working properly, replaced the keyboard, and also removed all of the viruses, spyware, adware and malware, and showed me in office, how quickly it boots up and runs properly now. He is also repairing a laptop for my kids, as well as my husband's iPod. He also had very fair prices and quick repair times. I would highly recommend his services.
My laptop had come down with a virus. Joseph removed, cleaned everything up and now my laptop is running better than when I purchased it. I would highly recommend Joseph.
I had problems with my computer booting, i had some sort of virus i need to get fixed and he charged less then anyone eles that i could find, great service!
To whoever it may concern, I would like to inform you about our experiences with Brenda Wellman. She has been very professional in her helping my wife and I with our computer/printer issues. We have viruses, self induced problems with our desk tops, laptops and printers. She has never failed to correct our problems. She has been very efficient with getting us up and running.
My computer had a virus which was causing multiple problems every time I logged on. I called on Mr. Botero for help and he was able to get my computer up and running in no time. He responded to my call quickly and returned the computer in a timely manner as promised.
Mr. Saif spent two hours searching my harddrive for viruses and bugs, removed several, and installed a new security system for me. The charge was very modest. He also compiled and entered my Christmas card list, another time. His work is very careful, and he is skilled at any job I have asked him to do. He is also very prompt.
I contacted Sam about my gaming rig. I have been meticulous about what hardware I choose, what software I put on, anti-virus--you name it. And yet my PC was inexplicably and unpredictably freezing on me. Sam got here and, within an hour of examination, provided a software fix for me that cleared up the issue. He even showed me some troubleshooting capabilities I didn't know my rig had. Now she works like new, not a freeze in sight. Definitely recommend his services.
Marc is easily the most knowledgeable, down-to-earth IT professionals that we have ever dealt with. When a nasty virus circumvented our AV program (Total Defense) and restored our computer to it's factory settings--to include wiping the hard drive clean, and reformatting it--we found Marc to be the only beacon of hope for restoring the 10,000 or so memories we had stored on our system. He is extremely conscientious, letting us know where he was in the process along the way, and very empathetic to our plight. We wholeheartedly endorse Marc and will gladly refer any and all IT issues to him from here on out! Thanks so much for all your help, Marc!! Amber and Chuck
Joe was the most knowledgeable and professional computer service person I have ever had. My computer was full of viruses and he patiently stayed with it until it was corrected. Joe is reliable, affordable and nice guy.
Excellent find! Pro-Tech was able to perform a much needed clean up to my HP 250 G4 15.6″ Notebook ‑ Core i3, and is running better! Upgraded my anti-virus software. Pro-Tech has also replaced the screen on my MacBook and gave a me great deal on labor cost. Definitely recommend and will continue to use Pro-Tech. Thank you for the excellent service provided!
My laptop had a virus and I thought that it would cost more to fix than I was willing to spend. They made my laptop like new and it didn't cost me a small fortune. Thank you Amy B. Jacksonville Fl
Good job guys, The virus is gone and my pic is running fast agai.
New To Thumbtack
I am an A+ certified technician who can perform the following services: * Computer Repair or Recovery * PC Optimization or Cleanup * Malware Removal * Home Network Setup I also offer one-on-one tutorials on streamlining your usage of personal devices, computers, printers, networking tools and cloud storage. I can also teach good Web browsing and download habits that will reduce the risk of viruses and spam. I can assist in setting up email accounts, linking your accounts across devices and computers and making your home printer available from any location. Don't let your electronics try your patience. I have the knowledge and tools to make them work for you!