I took my macbook pro to Christian after it was not booting up after turning it on. I spoke to his wife, Jennifer, on the phone several times. She was always kind, courteous and did a great job of explaining exactly where we were with my mac. Christian thought we might have to wipe my hard drive so he invited me to come down to the office where he went through all my picture so I could pick them out in order to make sure the pics I wanted to save where able to be saved.
Christian was up front about the process and every step of the process in getting my macbook repaired. He explained what he was doing and what he would do if that didn't work. To my great delight and suprise, my hard drive did not have to be wiped. Christian was able to restore and repair it and my mac book is like new.
I will tell EVERYONE I know who needs computer, tablets, phones,etc. to go to BIKTIK Solutions and see Christian and Jennifer. :)
They were easy to work with and talk to. They made the process easy for me to understand. Their prices were reasonable and the contact was superb. It was a genuine pleasure to meet them both and be one of their customers. !