FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Consultations: • initial 30 min consultation - $100 (applied toward your first planning fee if you book with us) Custom itinerary planning: • $400 - 1 destination, up to 5 nights • $600 - 2 destinations and/or 6 - 9 nights • $1,000 - 3+ destinations and/or 10+ nights • for highly customized or complex itineraries, fees may vary based on scope and time required. Group travel: • add $100 per person for groups of 5 or more. Additional services & fees: • expedited planning (departure within 30 days): +$200 • change fee (after final itinerary): $75 per change • airfare booking: $25 per domestic ticket / $50 per international ticket Concierge & lifestyle services: • dining reservations - $100 (up to 5 restaurants) • spa bookings - $75 • events & tickets - $75 (concerts, sports, etc.) • private drivers, nannies, translators, yacht, helicopter rentals, etc. - custom pricing White glove service package - $1,000/trip includes: full custom itinerary planning, daily restaurant reservations, concierge coordination, priority communication What’s included in every planning fee: • custom branded digital itinerary via travefy • travel insurance guidance • booking of excursions, tours, museums, observation decks • 1 post-booking revision (additional changes: $75) Note: all fees are non-refundable unless explicitly waived in writing.
- What is your typical process for working with a new customer?
Let us guide you through a seamless planning experience—step by step: 1. Discover Your Vision You’ll receive a detailed trip questionnaire and schedule a 30-minute one-on-one video call with us to explore your preferences and priorities. 2. Design the Experience We begin crafting a custom itinerary with thoughtfully curated options, beautifully presented in our app. 3. Refine Together We review the itinerary with you, make any necessary adjustments, and perfect every detail. 4. Confirm & Book Once approved, we finalize all arrangements and take care of every booking on your behalf. 5. Prepare for Travel You’ll receive a complete package with all confirmation numbers, tickets, QR codes, destination guides, and essential contacts. 6. Bon Voyage Enjoy your tailor-made journey
- What education and/or training do you have that relates to your work?
AD Luxe Escapes is a Certified Travel Advisor (CTA), Certified Luxury Travel Advisor, IATAN accredited, Florida Seller of Travel licensed, and a proud ASTA member—ensuring trusted standards and expert service you can rely on for every journey.