FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and affordable. We offer a discount for Maintenance cleaning service (weekly/bi-weekly/monthly), and there are no hidden fees. We charge based on the size of the property and the services required. Feel free to reach out for a personalized estimate based on your specific needs.
- What is your typical process for working with a new customer?
When working with a new customer, we first listen carefully to their cleaning needs and preferences. Then, we schedule a convenient time for the cleaning. Before starting, we provide a clear breakdown of the services, discuss any specific requirements (like pet-friendly cleaning), and make sure all questions are answered. Afterward, we follow up to ensure you're satisfied with the service.
- What education and/or training do you have that relates to your work?
We have professional experience in cleaning services, with training in using eco-friendly products and ensuring high standards of cleanliness. My focus is always on delivering quality and paying attention to the details, especially when working in homes with pets or kids.