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About
Our marketing strategy is our customers' word of mouth. For the past 10 years since my uncle, a friend, and I have been teaming up to bring our skills in construction, electrical, and plumbing to your projects.
Our goals are customer satisfaction, being on-time, and quality work. So, if you want a team with a proven track record, passion for their work, and a promise to bring your ideas to life, choose Fery Crew.
Overview
Hired 72 times
Background checked
6 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
31 reviews
5
97%
4
0%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sandra W.
Feb 27, 2024
•
Hired on Thumbtack
They responded the same day in few minutes of my request. Arrived in 25 minutes and diagnosed the problem and repaired the leak. They followed two days later to make sure everything was working ok.
I definitely would use them again and highly recommend them.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • House
Fery Crew's reply
Thank you for your glowing review! We're thrilled that we could promptly address your plumbing issue and ensure everything was working smoothly. Providing timely service and thorough follow-up is essential to us, and we're glad to hear it made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future if needed. Don't hesitate to reach out anytime. Thank you for choosing us!
Plumbing Pipe Repair
Sandra H.
Jan 23, 2024
•
Hired on Thumbtack
Fery Crew was very professional and timely for our scheduled service call. The work was at my rental property, and the feedback from my tenant was that she still observed a slight issue with the toilet. I requested a follow-up visit and the owner himself responded to address the issue the next day to my tenants satisfaction. That is outstanding customer service. You won’t be disappointed with the quality and customer service delivered by Fery Crew!
Details: 1 toilet • Municipal water (most common) • House
Fery Crew's reply
Thank you for your kind words! We're pleased to hear that you appreciated our professional and timely service, and we're especially glad that we could promptly address the issue with the toilet to your tenant's satisfaction. Providing outstanding customer service is a top priority for us, and we're grateful for the opportunity to ensure everything is in working order for your rental property. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Fery Crew!
Toilet Repair
Brenton J.
Dec 16, 2023
•
Hired on Thumbtack
We had a faulty Moen bath cartridge that was causing a constant drip (was getting worse right before we went on vacation). Farhad was able to have Ali to our home in about 2 hours, which was awesome. He actually had to go to Home Depot because even the replacement cartridge was defective. Once the third (!) cartridge had been installed everything was put back perfectly and works great. Thanks Farhad!
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago
Fery Crew's reply
Thank you for your feedback! We're glad we could address the issue with your Moen bath cartridge promptly, despite the unexpected challenges. Ensuring everything is in working order for you is our priority, and we're pleased to hear that the third cartridge resolved the problem. If you ever have any more plumbing needs or questions, don't hesitate to reach out. Thanks for choosing us!
Sink or Faucet Repair
Toky N.
May 11, 2024
•
Hired on Thumbtack
Him and his team were great. They arrived when they said they would and they did the job that was needed very well. Have more work in the future needed and I will definitely be calling them back. Thank you for your help you guys. I really appreciate it. Until next time 🙂.
Details: Ceiling fan • 8 - 10 feet (standard ceiling) • Condo or apartment
Fery Crew's reply
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our service. It was a pleasure working with you, and we look forward to assisting you with your future projects. Don't hesitate to reach out whenever you need us. Until next time! 😊
Electrical and Wiring Repair
Moni T.
Jun 4, 2024
•
Hired on Thumbtack
Fery Crew took their time to access the issues and jumped right on it. My outlets were blown due to dated wiring and Fery Crew replaced everything with updated outlets and explained every step to me along the way. Highly recommend. Bonus.. didn't have to wait days for the service
Details: Outlets • Under 8 feet (low ceiling) • House
Electrical and Wiring Repair
Credentials
Background Check
Farhad Foroutan
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricings are based on the customers' descriptions of the projects and is subjected to change if the job description does not match the project.
What is your typical process for working with a new customer?
Process starts with customers' descriptions of their project. Then, I schedule the service. I will update the clients as soon as possible if arrival time changes. Finally, after I arrive at the job site, I provide a description of project procedure and execute the project. I keep the clients posted if any changes happens in the projects' procedure or description during the work. The initial estimated cost is based on the customers' descriptions and is subjected to change due to new discoveries during the projects.
What education and/or training do you have that relates to your work?
After any installation, we provide verbal educations (printed manual if requested):
- How to prevent future similar incidents
- Proper ways of utilizing equipment's such as water heaters, Smart main water valves, and leak detector devices
- How to prevent further damage to your property due to water leaks
- Cleaning different types of flooring methods
- Preventing outdoor water line from winter freezing