Chimney Pro Cleaners & Repairs
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Service
Overview
Hired 189 times
12 employees
16 years in business
Payment methods
Cash, Check, Credit card
Social media
Photos and Videos
50 photos
Reviews
71 reviews
Russel C.
Chimney Cleaning
Chimney and fireplace were well-examined and expertly cleaned. A crack in the chimney cap was discovered and photos were shown to me. Repair is scheduled. Our home is 27 yrs old w a masonry fireplace and chimney, so a minor repair isn't bad. The serviceman was very thorough and explained everything to me.
Jul 19, 2017VerifiedCarolyn S.
Fireplace and Chimney Cleaning or Repair
Gave estimate at double the rate. Chimney cap replacement 750.00 and on top of that, took 350.00 and we chase them down to finish the job 5 weeks later. The work was done but not worth the time or money.
Apr 16, 2020VerifiedChimney Pro Cleaners & Repairs's replyDear Carolyn, We did not replace your chimney cap, we fabricated and installed brand new rain pan. Your total invoice was $750. We collected $400 upfront as a deposit for the Rain Pan fabrication and another $350 when the Pan was installed. The $750 you paid covers the Fabrication and installation of custom rain pan,chimney cleaning, chimney inspection And five years warranty on the pan. The fabrication and installation turnaround time is 2 to 3 weeks and our technician explained it to your husband before collecting the deposit. Unfortunately due to COVID-19 we were limited as everyone else and our office was closed. However when you called our office and left us a voicemail the owner of the company called you directly apologized and assured you that our company will get the work done and we did. It is a very upsetting to get this kind inaccurate review at this difficult time, especially after providing great professional service. We will be more than happy to address any concerns that you might have and do our best to make you a happy customer. Thank you, Rebeka s Customer service manager Chimney Pro Cleaners
Heather W.
Fireplace and Chimney Cleaning or Repair
I needed an appointment quickly. Was able to get one the next day. Saul came to give us an estimate on a house that we are buying. He texted me to let me know the time he would be there and was quick, clean and very informative of the repairs needed. I would highly recommend this company!!
May 10, 2020VerifiedChris C.
Fireplace and Chimney Cleaning or Repair
They did a good job cleaning my chimney. Good price and did a thorough inspection with a drone. I’ll use them again.
Apr 23, 2020VerifiedChimney Pro Cleaners & Repairs's replyThank you Chris for the business and for the great review! It was a pleasure working with you!
Ashlee H.
Fireplace and Chimney Cleaning or Repair
We had the most amazing experience with this company! Not only were they easy to schedule, but they were the nicest and most knowledgeable about our chimney. Every step of this process was easy and I would hire them again no question. Thank you for the amazing work!
Oct 25, 2019VerifiedChimney Pro Cleaners & Repairs's replyThank you Ashlee :) It was pleasure working for you !
FAQs
- What is your typical process for working with a new customer?Putting the customer on schedule and do full inspection and cleaning for his chimney.
- What education and/or training do you have that relates to your work?CSIA certified technicians
- What types of customers have you worked with?Residential, commercial, new construction, inspectors, real estate agents, rental properties, management companies.