FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to the scope of your home remodeling project. We offer free initial consultations to assess your needs and provide a detailed estimate. There are no hidden fees—everything is clearly outlined upfront. We also offer seasonal promotions and multi-room remodeling discounts. Project milestones typically structure payment to ensure you're satisfied every step of the way.
- What is your typical process for working with a new customer?
Our process begins with a free consultation—either in-person or virtual—where we learn about your remodeling goals, timeline, and budget. Next, we conduct a walkthrough (if needed) to better understand the space and take measurements. After that, we deliver a detailed estimate and scope of work for your review. Once approved, we schedule the project, communicate timelines clearly, and keep you updated throughout. Our goal is a smooth, transparent experience from start to finish.
- What education and/or training do you have that relates to your work?
Our team has over 30 years of hands-on experience in water, mold, and storm damage restoration, as well as remodeling kitchens, bathrooms, and more. We’re trained in the latest industry standards and equipped with cutting-edge technology to ensure your home is restored safely and efficiently. Our knowledge of insurance procedures also helps streamline claims and minimize stress for homeowners.