FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At G.R.E.A.T Remodeling, we believe in transparent and fair pricing. Every project is different, so we provide custom quotes based on your specific needs, materials, and scope of work. We offer competitive rates without cutting corners, and there are no hidden fees — what we quote is what you pay. For larger projects or repeat customers, we also offer discounts and package deals. Just ask during your estimate!
- What is your typical process for working with a new customer?
Our process is designed to keep things simple, clear, and stress-free: 1. Initial Contact – We start by understanding your project needs through Thumbtack, a quick call, or message. 2. Free Estimate – We schedule a free in-person or virtual consultation to discuss details, take measurements, and answer any questions. 3. Custom Quote – Based on the scope of work, we provide a clear and detailed quote with no hidden fees. 4. Project Planning – Once approved, we help with material selection (if needed) and set a start date that works best for you. 5. Execution – Our team gets to work — keeping you updated throughout the process and making sure everything meets our G.R.E.A.T standards. 6. Final Walkthrough – We do a full walkthrough with you to ensure you’re 100% satisfied before wrapping up. We pride ourselves on clear communication, high-quality craftsmanship, and respectful service from start to finish.
- What education and/or training do you have that relates to your work?
My training comes directly from hands-on experience in the field. I started as a helper, learning the ropes from skilled professionals and gaining real-world knowledge on job sites. Over time, I worked my way up to become a professional tile and remodeling installer, handling everything from small repairs to full renovations. After three years of consistent work and learning, I decided to take the next step and start my own business — G.R.E.A.T Remodeling. Every job I take on reflects what I’ve learned: attention to detail, pride in craftsmanship, and putting the customer first.