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Initially I needed Mark to clean up my computer as it was very slow. Although I can use application software I am not technical. Mark very patiently worked through a series of diagnostics, discovered one problem, fixed it and then went on to uncover more issues. Who knew that I had 3 anti-virus programs installed of which they were conflicting and nothing was getting done. That in of itself was worth getting taken care of. My system was so messed up it took several scans with 3 different programs to fix everything. And then there was the overnight updating that took hours and hours. My system was such a mess I avoided using the computer adding to the problems because of inactivity and a greater need for scanning/clean up. Before Mark and I set up an appointment I told him that I wanted to establish a "relationship" with an individual who would be there to assist me with routine maintenance and whatever issues might arrive. Not only is Mark very knowledgeable and competent with computer issues he also offers insight into cable/internet. If I wanted someone who just looked up solutions on the internet I would have gone to another retail organization. I get enough misinformation and ongoing problems with my cable provider and I didn't want to take a chance with a computer repair person. The trust factor is important as well and I felt from the moment Mark walked in the door I could trust him. Integrity is as important as ability and when someone is working with your computer involving privacy and confidentiality, you need to be assured of confidentiality and competence. I appreciated that Mark came out himself and did the assessment and completed the job which is unlike many organizations. I didn't want a "franchise" and as stated not a retailer. It shows "ownership" and "commitment" and someone who stands by their work and not just a corporate person or behind a franchise Although I felt that he might have come on a little strong, it would appear that if I continued to "research" various options I would end up doing nothing. For that reason I appreciated Mark's "enthusiasm" and wouldn't be completing this review albeit as delayed as it is. Ordinarily I wouldn't just impulsively contract with a service, but after reading reviews from different sources and checking references before the appointment, I felt comfortable with my decision. I would recommend Mark at M & H GlobalTech Solutions and would be pleased to discuss personally.
Handled everything professionally.. Responded my calls right away. My desktop computer was infected with a very bad virus and was able to removed it successfully. Was very patience and explained every single detail I needed to know. I would highly recommend his services to anyone and would definitely call him back. In my personal experience I was satisfied for the work performed in my computer. Thanks.
Great service! Norh installed two lights for us and did the wiring all of the way from the light switch. We have a loft apartment with high ceilings and there were no overhead lights. He did the job in 6 hours straight - and was very professional. Will hire him again!
I have sent 5 laptops to Sean for virus removal, program updates and trouble shooting. He has performed miracles to keep them all up and running proficiently. I am a photographer and have has him add memory, save everything on discs and externals to clear out my computer. He works quickly and understands that time is of the utmost importance. I recommend him to anyone and everyone who needs computer related services performed.
Ken responded immediately to my inquiry for computer repair and made a house call within an hour. He diagnosed the computer problem, fixed it, and installed new virus protection in a very short time. He encouraged me to call any time if I had any recurrent problems. I think he is very knowledgeable and reliable.
I had a really bad virus on my laptop and Rich was able to wipe it all out, while saving all of my documents and pictures. He was very professional and explained everything in detail. I would definitely recommend his services!
Judie was able to come to my home to remove a virus on my laptop within 24 hours of my initial request and along with the virus removal service, gave several tips to keep my computer "healthy". Will definitely call her again next time I have a computer issue!
My computer was dead. Virus protection expired and the computer got sick, had zero functionality. A week later, computer was like new and is still working perfect today
Eduardo is very competent technical support person. He knows hardware and software and fixed my PC hard drive which was crashing and near its end of life. He recovered the data and copied all the windows, the programs, and data to new hard drive. Eduardo is pleasant to work with and is very reasonable. Highly recommend for any PC problem from hardware, software or virus removal.
Bill was very good, I had a very difficult virus to extract from my laptop and he went above and beyond. He worked at my house and after awhile asked if he could take it home and work on it over the weekend. Then brought to me on Monday morning completely fixed. Highly recommend him.
Justin was on time, well dressed and very professional. He completed the data transfer from my old computer which he made sure was free of viruses to my new one. He explained how to use various programs to protect and back up my files. I had quite a lesson in computers. Justin is patient and willing to take the time to explain everything thoroughly. He was here for almost 4 hours to insure that I was up and running before he left. He's also willing to let me contact him if I have any questions regarding the set up/transfer. I highly recommend Justin.
My PC had a virus and she fixed it really quick and she also opened the hard drive to remove the dust and cleaned it out thoroughly. She also fixed my laptop which also had a virus. People always seek her help when they have problems with their computers.
Was able to provide immediate assistance, explained service before and after with quick turnaround at reasonable cost and was professional. Definitely will use again.
Acute Compute has done many jobs for me from websites, to computer viruses and getting excellent customer service!!! Acute Compute does it all! I have had small jobs for events, bigger and more involved jobs that required lots of time and patience and most of all skill that I have not found elsewhere. Acute Compute treats every job big or small with a high degree of experience in a timely manner. Acute Computer communicates with the customer professionally and gives great advice for future ideas and how to achieve what I am wanting or needing for my business and my online presence. Acute Compute is my go to Computer One Stop for all my computer issues, needs and demands, all with a customer service quality I wish other businesses would follow. I highly recommend Acute Computer for their services!!!
Was very efficient and quick, had a bunch of viruses and my hard drive crashed. He gave me a new one at a super low cost. Very professional, with great followup to make sure everything was still working.
My sony vaio that i use a lot for work out of nowhere started to overheat and make weird sounds. guys at Go Repair discovered deeply hidden viruses and got rid off them the second day. It's been working flawlessly since then
I am tech dumb!! My computer was so slow and I was so frustrated! A friend referred me to George and he removed the virus that was killing my computer! It is so fast now!!!! He is the best
Our company used Chris' talents for some local virus removal/software installation work. He was not only professional, he delivered high quality work on time.
New To Thumbtack
We provide the following services: * Virus/spyware removal * Wireless network installation * Crashed hard drive recovery * Computer backup and Data protection * Computer Diagnostic Services * Securities * Installations We are expert technicians who do most repairs within 24 hours.
New To Thumbtack
We offer laptop and PC repair services, upgrade, virus removal, network setup, etc. We provide residential and small business on-site service with free local pickup and delivery. If we can't fix it, you don't pay! There's absolutely no risk to you. Other services offered are: - Fix bug and errors of operating systems Windows XP, Vista, Windows7 - Repair blue screen and random shut down - Restoring Windows without losing data and Recover Crashed Systems - Antivirus, malware, spyware removal - Driver installations and upgrade - Clean windows installation - Laptop LCD screen replacement, formatting, partition hard drive, new installation to make computer run like factory installation - Setup graphic card, sound card, etc - Setup and install printers, scanners and other peripherals - New PC and workstation installations - Custom computers upgrade and assembling to your needs, Intel or AMD - Replace processors, fans, power supplies, motherboards - And much more!!! We are open 7 days a week from 8:00 a.m. to 10:00 p.m.
New To Thumbtack
I offer top-notch, affordable, no-nonsense PC repair and virus/spyware removal. I won't empty your pockets and will tell you what needs to be done and nothing else. I'm not a salesman. I'm here to help you figure out a problem and get you back to enjoying your PC.