FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Packages are sold with no long term contracts. There is no membership fee to come to our facility and work with our trainers unlike other commercial gyms.
- What is your typical process for working with a new customer?
Clients always receive their first session complimentary. This session includes a sit down questionnaire and workout as well. From this session we will be able to get to know you better and help you decide what would be best for your goals.
- What education and/or training do you have that relates to your work?
All Surge To New Levels personal trainers are certified personal trainers with a minimum of a bachelor's degree and 2 years of experience.