Apolinar and his team were awesome! My mother had open heart surgery. At age 71, a smoker with 4 cats, her place was a disaster and my primary concern was removing cigarette smoke. Apolinar came over to do an initial inspection and advised me on things I should do prior to him coming ... replace carpet AND padding, wash all clothes, etc. He was always prompt and on time. He told me what to expect and how much it would cost. A team of 4 spent 7-8 hours cleaning a disaster. We were all amazed and grateful. Very courteous and professional group of people. We plan on hiring them on a regular basis for maintenance so my mom doesn't have to worry about cleaning during her recovery.