Brian and his team care about the quality of the work they do. Brian will come to the property for inspection prior to work being started, during and at the close of the season. With a large condo complex, and very little room, Brian was conscientious about how to manage the snow. Additionally, there were very little, less than expected to no damage to the lawn (some is expected especially on a lot with little to no access for snow removal). Brian adheres to the contract- he is timely and efficient; he will provide customers w/ 24/7 updates on how he plans to manage large storms in a timely fashion. Our sidewalks have been completely clean, free of ice and snow- this is the first in years- reducing the risk of falls, again at minimal expense to the association in terms of additional salt cost. We more than pleased every year to have Brian and his crew take care of our property- it is not just a job for this crew.