FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do charge for each service call or site visit including those which result in a project estimate. The cost of an initial service call or site visit is credited toward the total labor for an awarded project or those jobs which require a return trip. Our labor and material rates are very competitive and we consistently deliver value at every stage your project.
- What is your typical process for working with a new customer?
A quick phone consult to discuss your needs and any photos provided can solidly pricing and timing, but an onsite consult can be the best $45 you spend toward getting the best result for more complex or distributed systems. Scheduling is confirmed several days in advance for any project lasting more than one day.
- What education and/or training do you have that relates to your work?
As a BICSI certified technician, I’m experienced with installing and terminating services ranging from simple network drops to digital broadband, audio and visual solutions (copper, coax and fiber). Extending electrical service, DC, Solar and generator backup service is part of my skill set.