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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How do you tell if your fridge is broken?

Use your nose — and ears — to tell if your fridge is broken and it’s time to call a pro. 

The first clue is whether your food is expiring too quickly. Your fridge should be at or below 40º Fahrenheit and your freezer should be at 0º, according to the U.S. Food and Drug Administration. If temperatures deviate from these figures, the result can be food spoilage (from too much warmth) or even a frost buildup (from a faulty freezer). 

Other telltale signs that your refrigerator is broken are excessive noise, escalating electric bills and excessive heat from the back of the fridge.

If you think your fridge might be broken, don’t delay — contact the top appliance repair technicians near you today.

Is it worth it to hire an appliance repair technician?

There are several reasons why it’s worth it to hire an appliance repair technician instead of replacing the unit or doing the repair yourself. The first is to keep your warranty valid — doing a DIY repair on a home appliance may void some warranties.

Another reason is having the proper tools. While you may need to go buy extra tools to perform a repair, a technician will have the tools ready.

Hiring a pro can also help ensure a long-term fix instead of a band-aid solution, as an experienced pro will be able to assess the equipment for function.

If you have a broken appliance, get free estimates from the best appliance repair pros near you to figure out if it's worth hiring a pro to fix it for you.

How much does it cost for appliance repair?

While the average cost of appliance repair is $65, the price can range from $45 to $120. A technician may set a flat rate or charge by the hour. The average hourly cost is $65, although this can range from $40 to $95. 

Appliance repair technicians typically set their prices depending on the type of appliance, level of difficulty and other factors. Some pros may also charge a service fee or a consultation fee, and they might also offer discounts for new customers. 

To find out how much it will cost to repair your appliance, get free estimates from the best appliance repair technicians near you.

How much does it cost to install appliances?

Installing a new appliance costs $125, on average. However, homeowners should expect to pay within the range of $120 to $150. 

For less complex appliance installations, you may pay a low-end cost ranging between $65 and $100. On the other hand, more complex appliances like laundry machines, ranges and other items can cost between $175 and $326 to install. Ask whichever appliance installation service you hire to give you a price quote, if possible.

Should you tip appliance installers?

You can tip appliance installers if you feel their service has gone above and beyond. A standard tip is between $10 and $20. 

Reasons you might consider tipping include a very pleasant customer service demeanor, having to carry a heavy appliance up or down the stairs, working in inclement weather, taking care not to make a mess and other acts of care and consideration. You are not obligated to leave a tip — but one is always appreciated.

Is appliance repair easy?

While some appliance repairs like cleaning the inlet filter on your washing machine or cleaning a smelly dishwasher are perfect DIY projects, others are better left to the pros. 

Certain jobs can be dangerous and risk extensive damage, such as repairing gas lines or leaks. Others require experience and know-how, such as balancing a clothes washer, replacing electric wires, rewiring appliances and more. If you’re not sure how to get it done safely, contact the best appliance repair technicians near you.

What types of appliances can a professional install?

There are a number of different appliances that professionals can install for you, including:

  • Washers and dryers. These machines are heavy and very sensitive to being level and balanced, and also require hookups to water, electricity and sometimes gas or propane.
  • Cooking ranges. Your range may use propane or gas, which is a hookup job best left to the pros.
  • Microwaves. You may want to have your microwave be an undermount or in-mounted unit, which a pro can install and make it look seamless.
  • Refrigerators. These are heavy and often require a water hookup.
  • And more!

Reach out to an appliance installation service, and find out if they can install your appliance. Often, it’s helpful to provide the brand and model of the appliance you’re trying to set up.

Is it cheaper to repair or replace a refrigerator?

In some cases, it might be cheaper to repair a refrigerator — in others, your best bet is to just buy a new one. The decision to repair or replace a refrigerator will depend on several factors, but the most important is cost. If the cost to repair a fridge is much more than the cost of buying a new one, it’s time to replace the fridge.

To help you determine if your fridge should be repaired or replaced, get free estimates from the best appliance repair technicians in your area.

What are the advantages of hiring an appliance installer?

There are several perks to having a professional install your appliances, including:

  • Hiring a pro saves you time and money. If it breaks down, the service person who sold and installed the machine can fulfill its warranty. However, this warranty could be void if you install it incorrectly.
  • It will work reliably. Many appliances like ranges and laundry machines rely on being on level surfaces as well as having potentially dangerous hookups installed correctly. 
  • You can get repair and maintenance support. If something isn’t working or you want advice, you can call up your installer and ask if they can help you troubleshoot or repair it.

Are there ways to be safe if I hire an appliance repairman or specialist when social distancing?

If you decide to hire an appliance service specialist or repairman, check your local news for community guidelines and follow the CDC’s guidelines for social distancing. Discuss safety protocols with the appliance repairmen before they enter your home. And when they enter your home, stay at least 6 feet apart, don’t shake hands, sanitize all involved surfaces and use digital payments instead of cash or a check. 

If you decide to postpone the work, consider buying a gift card from them or paying for future work. This is a great way to give back to the community, as many small businesses and individual contractors are feeling the economic effects of social distancing. 

Reviews for Ashburn appliance professionals
Leslie H.
Julio was on time and professional. He installed our appliance quickly. He cleaned the area before leaving. I would highly recommend him to anyone needing his service.
handymen & appliances installerhandymen & appliances installer
Aijun P.
I had a water leak in my Kenmore washer and requested RJ Appliance Services via thumbtack. They called me back right away and quickly sent over a technician. The technician was very experienced and knew immediately what was wrong. He ordered a new water valve and got it fixed next day. In addition, he took one extra step and cleaned the washer’s drainage to make sure nothing blocks the drain. He didn’t charge me for the extra work. Overall I am very satisfied with RJ Appliance Services because they are efficient, professional and care about their customers. I would definitely use them in the future and also recommend them to other people who seek getting appliances services.
RJ Appliance ServicesRJ Appliance Services
Sorna r.
I had a issue with dishwasher and my home appliance warranty didn’t want to replace it. They settled cash. Dishwasher is only 4 years old so I called RJ appliance and give it a try before I replace the new dishwasher. Janak identified the problem and changed the parts, now my dishwasher is working, I am happy about their service. But their labour charge is little higher than what I expect. Over all I would recommend their service.
RJ Appliance ServicesRJ Appliance Services
Rachel C.
AR appliance was very quick to answer my questions and provide service within a very reasonable timeframe. Sumair walked me through the service he provided as well as explaining to me future maintenance for my washer. They were professional and punctual and very kind.
Ar Appliance RepairAr Appliance Repair
Peter M.
Excellent service. Khader and his associate were prompt professional and finished in 20 minutes. I highly recommend Smart Appliance pro, and the Thumbtack app made finding them and tracking their arrival so easy.
Smart appliance proSmart appliance pro
Terrance B.
ARLO builders provided first class service to my household. Literally, within minutes of sending a message requesting appliance installation service, ARLO responded with a reasonable price quote along with an offer to complete the work on the same day. Fast forward to the end...I am completely satisfied with the quality of work and absolute professionalism of this company. I will definitely use their services for other jobs! Thank you!
ARLO Builders, LLCARLO Builders, LLC
Mick U.
This review is for Mehdi and Mo. I made the initial service request with the Titan Appliance Pro operator. I was able to make an appointment within one day. The technicians came on time and put shoe covers when entering the house. Both technicians wore a face mask as well. They diagnosed the problem and provided options to remedy the problem. I would definitely recommend this company to everyone.
Titan Appliance ProTitan Appliance Pro
Bruce S.
RJ appliance was excellent- highly recommended them. We had a range burner go out - they came out within a day of requesting a repair - had to order the part which took about a week. When they arrived to replace the burner they discovered one of the controller circuits also shorted-out. We decided not to spend more money on the repair. RJ did not charge us for the visit. They were very professional and honest. We will use them again when we need service.
RJ Appliance ServicesRJ Appliance Services
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