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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a landscaper or lawn care professional during the COVID-19 pandemic?

To set up an appointment or consultation call with a lawn care professional or landscaper during the COVID-19 pandemic, take advantage of digital technologies to avoid face-to-face exposure. When searching for lawn mowing, landscaping and lawn care companies online, ask if they’ll do a video call to assess the job and give you an estimate. You can also go over strategies for completing the job and conducting virtual payments to stay safe.

Is hiring a landscaper worth it?

A landscaper is worth it if you don't want to invest a significant amount of time and effort into planting, trimming, raking, weeding and performing other operations on your garden or yard. Hiring a landscaper to perform regular maintenance in your yards and complete bigger projects is valuable if you’re looking to sell your house. A professional landscaper can make your house more appealing to potential buyers. 

Some landscapers may perform maintenance duties — remove leaves, mow lawns, trim trees and shrubs, etc. —  but they can also help you bring bigger projects to life. This may include adding a misting system, an outdoor fireplace, water features, artificial turf, a patio and much more.

Start contacting landscapers near you to get free estimates and start planning your project today.

How can I find out if a landscaper or lawn care professional is considered an essential COVID-19 service provider?

To consult national guidelines on essential COVID-19 service providers and see whether a lawn care professional qualifies, visit a page on CISA’s website called Identifying Critical Infrastructure During COVID-19. This website contains 16 categories of critical infrastructure sectors that you can search through. However, not all jurisdictions follow CISA’s definitions of critical infrastructure so you should also check your city or state’s government website.  

Can I use digital payments to pay for outdoor landscaping and design, lawn mowing, tree trimming and other similar services?

Many outdoor landscaping and design, lawn mowing and tree trimming companies will likely accept some form of digital payment instead of cash or check. The COVID-19 pandemic will likely causing more businesses to adopt digital platforms like Zelle, PayPal, Venmo, Square Cash and Google Pay.

Search professionals’ online profiles to see if they list digital payment services, and ask them about their payment policies during a consultation call.

Does a landscaper or lawn care professional need to enter my home?

Because landscaping and lawn maintenance take place outdoors, it is unlikely that these professionals will need to enter your home.

To stay safe during the COVID-19 pandemic, practice social distancing at all times -- even with professionals doing work outside. You can minimize exposure during a consultation by using a video chat service. And when you pay, you can use a digital payment service like PayPal. Discuss strategies with any lawn mowing, landscaping, tree trimming and lawn care companies you may be considering.

Do landscapers or lawn care professionals offer remote or virtual services?

Landscapers and lawn care professionals generally do not offer remote or virtual services. But if you come across a profile that states the landscaper is offering remote services, it’s best to contact them to see what type of remote work is offered. 

Typically, lawn care and landscaping professionals can perform many of their duties without coming into physical contact with clients. Message local lawn mowing, landscaping, tree trimming, and lawn care companies near you to schedule a video call and inquire about remote services.

Who is a carpenter and what do they do?

Carpenters are skilled craftsmen who build things out of wood. Depending on what the carpenter builds, they may be referred to by various names. A framer is a carpenter who puts up the framing on a house. A trim or finish carpenter installs the finishing touches of prefabricated or custom trim and detail work once a house has been built and the walls are up. A furniture maker or woodworker builds furniture — such as tables, beds and dressers — out of wood. A cabinetmaker is a carpenter who builds custom and semi-custom wood cabinets. If you’re having a home built or remodeled, your general contractor will either provide or subcontract the carpentry work for the framing, cabinets and trim. You can hire a carpenter directly to update the trim in your home, build you a piece of custom furniture, or repair or replace your wood cabinets.

Do carpenters build houses?

Carpenters are trained to work with wood. That means that any part of your home that is built of wood is very likely to involve a carpenter. Framing carpenters will put up the wood that makes up the bones of your home. If you’re having a wood floor installed, it may be done by a carpenter — although being a carpenter is not a requirement to install flooring. Trim, baseboards, wainscoting and any other detail work is typically installed by a finish carpenter. The wood boxes of custom cabinets will be built and installed by a carpenter.

Although all of these components in your new or remodeled home are built by carpenters who specialize in building things with wood, a general contractor typically oversees construction of the entire house. If the general contractor is also a carpenter skilled in all these areas, they may well construct your entire home. More often, the general contractor subcontracts out the various building stages to different individuals, including carpenters.

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