House Cleaning

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

What is included in a deep house cleaning vs. a basic house cleaning?

A basic house cleaning typically includes tasks like carpet cleaning, wiping countertops, taking out the trash, doing the laundry and washing dishes. A deep house cleaning is a much more involved process, where all aspects of the home are given full attention for a cleanout. In a deep house cleaning, the cleaners will wet-wipe everything from door frames to light switch plates, making sure to also clean walls, windows, air vents, ceiling fans, furniture and more.

How do I prepare for a house cleaner?

There are several things you can do in preparation for a house cleaning to improve the efficiency and quality of the job. If you’re unfamiliar with a cleaning service, hiding and locking away any obvious valuables lying around can offer great peace of mind.

Depending on the preference of the cleaner, you may need to lock up your pets before the cleaners arrive. Washing dishes and decluttering the house allows a house cleaner to do their job more effectively. And leaving special notes for the cleaners about certain areas in your home that need attention is also helpful.

Ask house cleaners near you about their tips to help you prepare for their services. 

Reviews for Ashburn house cleaners
Alexandra m.
We hired Cleaning Force for a deep cleaning of an empty house before move in. The Cleaning Force Team did an excellent job getting our new house move in ready clean! They were extremely friendly and hardworking. They finished the cleaning within the timeframe that was estimated and the house looked great.
Cleaning Force, LLCCleaning Force, LLC
Emily J.
Thorough house cleaning
Diana’s House CleaningDiana’s House Cleaning
Vinu V.
They did a deep cleaning for my house today. They did an excellent job for my house and I highly recommend them for any cleaning work you may have for your house
Ana&vynny LLCAna&vynny LLC
Vinu V.
They cleaned my house completely
Family house cleaning 🧹Family house cleaning 🧹
Rachel S.
Mark came over to clean my house and get me set up for every two week cleaning. He answered all of my questions and cleaned the house very well at a competitive price.
Marks Cleaning ServiceMarks Cleaning Service
Simran s.
Really lovely person and the house was sparkling clean
Clean Til it’s Top TierClean Til it’s Top Tier
Vinu V.
They did an excellent cleaning job in my house
Ysamara cleaningYsamara cleaning
Mary A.
The cleaners scheduled to do a move out cleaning for my big house bailed a day in advance. KN stepped in and rescued me by sending a crew of five cleaners in time for the new owners to take possession of a sparkling house.
KN CLEANING SERVICEKN CLEANING SERVICE
Patricia T.
If you are looking for exceptional cleaning service , choose family house cleaning . They listen to what you want done , deep cleaning is amazing , they even move furniture with your permission of course . Our house was immaculate when they finished .
Family house cleaning 🧹Family house cleaning 🧹
Allison F.
I've never seen my house so spotless! They did a move out clean and spent 2.5 hours cleaning every speck of dust and dirt out of my house.
Paula’s Cleaning ServicesPaula’s Cleaning Services
Kyle K.
Nico's cleaning was very responsive to our requests, and Felipe did a great job in cleaning our house. He was very professional, and left our house in great condition. We will definitely be using Nico's cleaning service again in the future.
Nico's CleaningNico's Cleaning
Asish M.
A+ did a good job cleaning the house. Will call again.
Nico's CleaningNico's Cleaning
Matt M.
Carlos' team did a fantastic job cleaning the house.
KN CLEANING SERVICEKN CLEANING SERVICE
Cheri J.
Loved how my house looked. It was so clean.
Juliene Paula's Cleaning ServiceJuliene Paula's Cleaning Service
Chris G.
Bombshell cleaning was able to come out on short notice and do an excellent job cleaning my house.
Bombshell Cleaning ServiceBombshell Cleaning Service
William b.
We needed a last-second clean for an upcoming house guest and Sindy Cleaning was here in less than 24 hours and provided the best house cleaning service I’ve ever had. Thorough and professional. Will use them again! Great price, too!
Sindy cleaningSindy cleaning
Kevin S.
Very pleased with the job they did cleaning up around the house.
KN CLEANING SERVICEKN CLEANING SERVICE
Evan K.
My house has never been this clean. 100% recommend.
United Cleaners of AmericaUnited Cleaners of America
Jennifer K.
I’m really not sure what was done. The house is still covered in dust. I asked for a deep cleaning throughout the house and it barely looks like anyone cleaned anything. There was no vacuum run, nothing dusted.
Just Like New Cleaning & MaintenanceJust Like New Cleaning & Maintenance
Jennifer N.
Very impressed —house was spotless and they were at our house for over 3 hours for the deep clean . Very professional and great communication .
Cleaning Force, LLCCleaning Force, LLC
Erin S.
Two trips to my house and didn’t even clean the kitchen counters. Total rip off and had no basic knowledge of how to clean. Waisted my whole day and I still have a dirty house. My house is only 800 ft.² not sure why I couldn’t be clean properly on the first try. I paid $191 and gave her $20 tip just to have a dirty house and a lot of stress.
Royal Baba Company LLCRoyal Baba Company LLC
Sharon S.
Gisele did an amazing job cleaning my house from top to bottom! She was so detailed and the house looks great
Gisele’s cleaningGisele’s cleaning
Diane R.
I just had my house deep cleaned today and I am elated! They did a beautiful job all over the house. Everything looks pristine! They are my new go to home cleaners. I highly recommend them! Thank you United Cleaners of America!
United Cleaners of AmericaUnited Cleaners of America
Thumbtack Customer
Ana's ladies did an amazing job cleaning my house! My house, especially my kitchen, have never looked better.
Maid Squad ProMaid Squad Pro
Thumbtack Customer
Husband said this morning that the house has never been so clean!
Davolos Cleaning LLCDavolos Cleaning LLC
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What you need to know about house cleaning companies & services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

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