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Find a house cleaner near you

10 near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

How do I choose the best house cleaning service?

When searching for the best house cleaning service near you, consider the depth of your cleaning needs, your budget and the size and condition of your home. Read reviews from verified customers of any cleaning service that you’re looking to hire. Also, check out the reviewers’ photos and do background checks on reviewers to ensure they’re not employed by established cleaning firms or maid agencies. 

When viewing house cleaners on Thumbtack, you might see a Top Pro badge. This indicates that the service is one of the most popular and highly-rated professionals using the platform.

Reviews for Ashburn house cleaners
Mary F.
Erica is the best, she is punctual, and very responsive to all your needs. She done an excellent job cleaning my house, My house is Covid cleaned. She deodorized and disinfected everything. My house is totally refreshed. I highly recommend that you get Erica to satisfy your cleaning needs.
Erica's Professional Touch (EPT) Cleaning ServiceErica's Professional Touch (EPT) Cleaning Service
Betty B.
Cindy did a wonderful job cleaning my house.
Cindy's cleaning service'sCindy's cleaning service's
James R.
I am grateful that these folks were able to come in and clean up the house with little notice.
Revive & Restore CleaningRevive & Restore Cleaning
Barbara R.
The guys did a great job. I asked them to clean my hardwood floors and they cleaned under the furniture and around all of the edges where pet hair tends to accumulate. The house looks fantastic.
Marco's Cleaning ServicesMarco's Cleaning Services
Sue M.
The team had quite the challenge cleaning up a home for a pending house sale. They did a great job and would definitely use them again.
Deep South Clean Out SpecialistDeep South Clean Out Specialist
Caralynn W.
Quick to respond to inquiry and other questions I had. Showed up and did a great job cleaning out my housing unit for move out.
Deep South Clean Out SpecialistDeep South Clean Out Specialist
Kay M.
The ladies were very professional, thorough, and so pleasant to work with. I had them do a deep clean in anticipation of quests arriving, and the house just sparkled! Will definitely have them back.
Revive & Restore CleaningRevive & Restore Cleaning
Shawn S.
I was moving into a rental house previously occupied by six male college students. It was in the exact condition you would think. The house was supposedly already cleaned including the carpets. When I arrived for the pre-movie in inspection, I was distraught. The house was a mess and I was moving in two days. I contacted Terry on Thumbtack and he responded in less than ten minutes. I told him I needed it cleaned within two days, the condition of the house, and my expectations. I didn’t try to tie him to any dollar constraints as I expected it to be pricy because of the extent of work and the short notice. I was AMAZED with both the quality of work and the final price. Needless to say, I would happily recommend Revive and Restore to anyone based on quality, price, and professionalism. I have also scheduled them to start helping my wife around the house every other week.
Revive & Restore CleaningRevive & Restore Cleaning
Dailey M.
Where to even begin! How about like this: SIMPLY AMAZING. My husband and I had been in the market for a new house cleaning service (but hey, we all know trying a new one the first time can be a bit scary, right?) Contour Cleaning eased ALL of those worries. To say they went above and beyond would be an understatement. I cannot recommend them enough--they were incredibly professional and cleaned things that I wouldn't have even thought to clean! They were incredibly thorough, so kind to my doggos, and so very efficient! Now, I'm off to go enjoy my clean home! If you are debating hiring Contour Cleaning...debate no more! You won't be sorry! Thank you Contour Cleaning for doing such a superb job!!
Contour CleaningContour Cleaning
Shana A.
Unprofessional. After cleaning she said cleaning was a deep cleaning and not a standard cleaning like we said at the beginning so she upped the price. ( did not say this in a nice way and did not come y’all to me once she “noticed” this... I was home in my garage the whole time). Spent most of the time upstairs and completed most of the cleaning but missed some baseboards and didn’t put many items back after cleaning. (My hair brush was found in the shower and other items in the closet when they were told not to go into closets.) Since they were over the time they thought they would be here they rushed the downstairs not dusting half the items and not doing the base boards. When I tried to ask for a refund for the extra amount paid since I did not feel it was justified I was denied. So if you want your house rearranged and things left in random places while not everything gets cleaned then go with them.
Deep South Clean Out SpecialistDeep South Clean Out Specialist
Erika K.
I’ve been debating if I should leave this review for several months now, and I decided that they should now how dissatisfied I am with the job they did. I hired this company for a deep clean for a house I bought in December. I have over 4000 sq ft. A team of two came, man and woman. They were here for 4 hours and it felt like they rushed the job. I wasn’t moving In for another few weeks and I didn’t check behind them thoroughly after they finished, which was a big mistake on my part. When I finally did move in I realized how poorly the cleaning had been done. The parts the woman cleaned looked good. The parts the guy “cleaned” looked like they had years of grime on them, which makes sense because he was constantly on his phone. Specifically the bathrooms. I wouldn’t hire them again.
JPP Inc.JPP Inc.
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Why you should hire a house cleaner

Hiring a professional house cleaning service can be worth the investment, whether you need someone to clean your one-bedroom apartment or four-bedroom house. You can receive services on an agreed schedule, like monthly or weekly house cleaning. And many house cleaners and maid services offer different services, such as deep cleanings and move-out cleanings. Compare the best house cleaners in your area. Find out what customers had to say in their reviews, and ask a few house cleaners for a free price quote before hiring a pro.

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