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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.

 

 

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Should I buy moving insurance?

Your homeowners or renters insurance policy may or may not protect your belongings if they get lost or damaged during a move. If you’re moving valuable items, or if you’re moving a great distance, it could be a good idea to invest in moving insurance.

Interstate movers are required to offer you full value protection and released value protection to help reimburse you in case of damage or loss. If you’re moving within your state, check with your state’s consumer affairs agency to see if your state has rules and requirements regarding moving insurance and valuation coverage.

Reviews for Ashburn professional movers
Thumbtack Customer
Movers arrived promptly, were very courteous, and professional. Everything was protected well and moved without incident. Great experience, would recommend them.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Thumbtack Customer
Nova Movers were extremely easy to work with and I highly recommend their services. Their pricing is straightforward and the crew is very professional. This was a very easy and stress-free move.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Gopala S.
A thorough and professional work! I highly recommend anyone planning to have their Piano moved. They kept me informed of the status from a day before the move, the day of the move, on their way to both origin and destination. Also, Responsiveness is of superior quality
Key MoversKey Movers
Thumbtack Customer
Our movers were on time and very professional. They were careful with our belongings, courteous, and never stopped going. We will definitely call them for our next move.
AVAILABLE MOVERS & STORAGEAVAILABLE MOVERS & STORAGE
Thumbtack Customer
Moving with us was very professional, and effective at loading and moving the materials required. We had several large pieces, and they had no issue getting them through some challenging spaces.
Moving With USMoving With US
Thumbtack Customer
Great Mover!! I highly recommend this company they went above and beyond. They were professional and took excellent care during my move!! Yay happy it went so well!!
Dulles Logistics and RentalsDulles Logistics and Rentals
Patrick C.
These guys were great. They arrived on time and were very careful with moving things out. They were very professional and flexible to our requests in how to move and arrange the furniture and boxes. No complaints and all and would recommend them to anyone!
AT MoversAT Movers
Thumbtack Customer
Best and fastest move I have ever experienced. I have moved too many times to even keep track and Amine and his team gave me the best rate and accomodated my short notce request for moving. Amine was frequently giving me updates for the reservation and arrival time for the movers. They wwere very professional and took care of my belongings. I will use nova again and will recommend to others.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Krishna V.
The movers were very professional and continuously worked without taking any break. Overall I'm happy with the service provided. However I did not receive any free boxes, but the movers are worth the value for the money. Definitively recommend them !!!
AVAILABLE MOVERS & STORAGEAVAILABLE MOVERS & STORAGE
R. F.
I never thought I’d be saying that I had a pleasant moving experience but I actually did. I’m very happy I chose to hire NewRayMoving. The team was professional, efficient, and polite. I got everything moved swiftly and got to carry on with my day. When I move again in the future, I know who I’m calling :).
NewRay MovingNewRay Moving
Eugene B.
I would like to express about my recent move with Pick Up Movers. They have recently moved me and it has been a wonderful experience. They are very professional and know how to treat their customers with great respect. They were really committed to their word and services. The crew showed up on time and finished the job as estimated and expected. Pierre, the sales representative was wonderful. He goes above and beyond in order to accommodate and help his customers. The movers were very nice and efficient and know how to use their time wisely. I will definitely use them for my future moves and highly recommend them to anybody looking for quality moving services.
Pick Up Movers, LLC VAPick Up Movers, LLC VA
Donna M.
Best moving company ever! We have used a lot of movers in the past and never had a good experience. We have a very large house and needed a moving company that met our standards. Max and his team far exceeded our expectations. They had excellent communication before the move and during the move. The team was professional and courteous. It was a very long day...... 17 hours. These guys didn't waiver in their energy and "can do" attitude. Max came twice to check on them and at the end he put on his sneakers and pitched in to help his team get it. Over the finish line. We will use them on our next move for sure!!!
Dulles Logistics and RentalsDulles Logistics and Rentals
Freda L.
The three member Mop and Move team did a superb job moving my household goods from my house to a storage unit in preparation for selling the house. They arrived on time--shortly after 8 a.m.--and worked past 7 p.m. They are very honest, hard working, conscientious, professional and most accommodating. I will definitely call Mop and Move to complete the next and final phase of my move from the storage unit to a new home. If I could give them six stars I would, as they deserve it. They are one of the best moving teams I have experienced.
Mop And Move LlcMop And Move Llc
Tariq H.
Very professional, the process from getting their quote to paying the down payment to reserve the move was all electronic which I loved. The movers were on time and very careful with my items. I would give them a 5 but I don't think they were as fast as other movers I hired in the past. To speed it up I ended up helping unload items from the truck and into my house. Was also a little irritated that one of the movers was on his phone a bit more than I would have liked while I and the other mover where caring items out of the truck. With that said their rate was competitive.
NewRay MovingNewRay Moving
Cindy z.
If u need a professional panio mover, go for it. They cover your panio, leave you worry free. Very good price, even on weekend. Highly recommanded.
Piano Local LLCPiano Local LLC
Thumbtack Customer
My moving day required stopping at three places: 2 to pick up items from, and 1 destination to unload every thing to. I requested a medium sized truck with 3 guys to help move everything. And they did, splendidly. They were professional, efficient and easy too talk to. I would recommend this company to anybody who needs to do a local move done, fairly quickly, in a budget and with experienced people who are not only respectful of you and your stuff but also very efficient. Great job and thank you so much for making my moving day easy.
Maybaum Movers LLCMaybaum Movers LLC
Thumbtack Customer
Whether it's short distance or long distance move, moving is not easy. Max Khanna from Dulles Logistic provided in house estimate (very accurate). Max's team is very professional, they came right on time helped us pack remaining stuff, loaded all boxes to truck very efficiently, at new home very quickly unloaded stuff also helped to setup few items. Staff was very friendly ... I would highly recommend to go with Dulles Logistics for your move and have pease of mind..
Dulles Logistics and RentalsDulles Logistics and Rentals
Ted B.
Dulles logistics and rentals really helped our move. We couldn't have done it without them. They were fast, friendly, and professional. Not only did they help us move but they helped us pack up our house and box stuff up, put it in the right rooms, no scratches on the walls. A really a great experience, they worked really hard and really well.
Dulles Logistics and RentalsDulles Logistics and Rentals
Andrew D.
We hired Dulles Logistics for short distance home moving. The crew was actually early and ready to rock and roll. They were very professional, quick and easy to work with. Would hire again and strongly recommend.
Dulles Logistics and RentalsDulles Logistics and Rentals
Brian B.
Denis, Alexis, and Angel were first rate professionals. They arrived on time, worked tirelessly all day, and took great care with my stuff. I couldn't be happier with the service and I hope to use the same crew on the next leg of my moving adventure.
My Movers LLCMy Movers LLC
Thumbtack Customer
We just vacated the three-bed room townhome and moved half of our furniture and household items to storage. We are very satisfied with the service Dulles Logistics and Rentals provided. Juan and his team arrived on time and in fact, we are sorry that we were a couple minutes late to open the door for them. They were extremely careful when handling our stuff yet still very efficient. We moved almost every year from west coast to east coast and my husband said, he had never seen movers being so careful on handling stuff. They are so professional and organized our furnitures in a nice way in order to fit in a 10X20 storage room. They even left quite some extra space for us. They were also very honest and generous on the clock. They arrived at 9am and leave around 2:30pm. But they only charged 4.5hrs. The lunch break they had due to a heavy rain took approximately 30mins and perhaps they also thought the rain delayed the moving and adjust further on the time spend professional, fast and reliable!
Dulles Logistics and RentalsDulles Logistics and Rentals
Jennifer D.
They were early to start (arrived 20 min early), strong/capable (could move heavy items without delay), professional and (overall) exceeded my expectations. Their manager also asked to speak to me on the phone before they left to ensure I was satisfied and did not need any additional help from them.
NovaMovers.com "Your partner during crisis"NovaMovers.com "Your partner during crisis"
Ginja C.
My first point of contact was Maria. She responded quickly to my inquiry here on Thumbtack and scheduled a phone call to discuss details. Adam and the rest of the moving team were prompt and professional! They treated my items with care and ensured that I was completely satisfied upon completion of the job. There were no surprises. I've already recommended them to friends and would definitely use them again!
Eastland MoversEastland Movers
Thumbtack Customer
I really like the guys and especially Daryl was very polite and professional and the move went sort of smooth. They came with a truck that didn't fit everything so we had to do two ways back and forth. Luckily it was only 10 minutes away and I wasn't in a hurry so not a big deal. However the only reason I am giving them 4 stars is that some of my furniture got damaged, kitchen table got a big scratch on it (again luckily it wasn't an expensive one) and one of the guys(not Daryl) dropped some metal stuff on the brand new hardwood floor so, more scratches. I just wish they would pay more attention to that. Overall I would hire them again I think they offered me a good value and I would and already recommended them. Best price out of everyone I got quotes from.
Maybaum Movers LLCMaybaum Movers LLC
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