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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth having a property manager?

While property managers do cost money, they can provide a lot of value to the client. They have marketing know-how and can advertise and perform showings of your property to the rental market. They can collect rent for you and screen potential tenants. They’ll also deal with tenant complaints and repairs, evictions and late rent. Finally, they can manage bill payments to simplify your paperwork and maximize your mental bandwidth.

Chat with top-rated property managers near you to find out if hiring one is worth the cost.

How do I find a good property manager?

You can find the best property manager in your area by starting with an online search. Compare profiles and ratings, and read customer reviews — these tend to give a snapshot of the manager’s quality of work and customer service. Additionally, customers may post photos of their properties that give an idea of the pro’s attention to detail.

Licensing is required in some states, so check to see your state’s policies on licenses and certification.

Finally, compare quotes and prices from at least three property managers.

Are there ways to be safe if I hire a property manager when social distancing?

If you're hiring a property manager to look after a property that you own, consider the safety implications of in-person visits. Due to the CDC’s social distancing guidelines, it may be difficult for the property manager to collect rent in person or complete certain maintenance tasks. Check with your local government guidelines and consider implementing extra safety measures -- such as wearing a mask and gloves -- if you have to meet with them in person.

What’s the best way to set up a consultation or an appointment with a property manager during the COVID-19 pandemic?

Ask the property manager if they can set up a virtual consultation or remote appointment using a phone or video chat. It’s best to avoid as much in-person contact as possible during the COVID-19 pandemic. If they can talk virtually, ask any questions you have about the work that needs to be done. Ask about their system for handling payments, and see what kinds of precautions they have in place to ensure safety and social distancing. 

Does a property manager need to enter my home?

In most cases, a property manager should not have to enter your home or apartment unless there is a maintenance issue that needs attention. If you are hiring a property manager to look after your property, refer to the CDC’s social distancing guidelines and check on your state or local community rules. Ask the property manager whether they can collect rent through digital methods such as PayPal, Zelle or Venmo, and see if they can communicate with residents through video chat or phone call for maintenance issues. 

Do property managers need to be licensed?

The licensing requirements for property managers vary from state to state, but many states require property managers to have a real estate broker’s license and in some cases be a legal resident of a state.

Property management may not be specified in a state real estate statute, but according to the Institute of Real Estate Management their activities may include advertising the availability of a rental property, discussing a property management agreement with an owner, negotiating leases, showing a rental property and collecting rents.

Reviews for Ashburn property managers
Sharon A.
I looked for a property manager in St Pete for quite a while before I found Peter and Top Point Propery Management. I am very glad that I kept looking because Pete knows Property Management and he knows the market of St. Petersburg. He was a perfect gentleman and his professionalism and knowledge of property management put me at ease. I made the right choice he is doing a great job for me.
Top Point Property ManagementTop Point Property Management
Thumbtack Customer
WrightDavis Property Management is a company who values their customers. They have been so honest and upfront about every situation that has come up about my property. Providing me excellent customer service while facilitating the make ready work on my home. My assigned Property Manager gives me constant updates. I know my property and money are in good hands.
WrightDavis Property ManagementWrightDavis Property Management
Maria B.
We have only just hired Ensuvi to manage our property for us but so far we have been very please with the overall performance.
ENSUVI Property Management, Inc.ENSUVI Property Management, Inc.
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Why you should hire a property manager

Finding a good property manager near you is key to keeping your property well-maintained. Property management companies can oversee the daily operations of the property. Whether you have just one rental property or multiple units, you can find a property management service that best fits your needs.

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