Sergio was very professional and kind to come out to my home after hours to trap and release a bird that flew into my home.
SAFEWAY TERMITE & PEST CONTROL
Hal M.
They came and laid a trap for the groundhog and filled the hole. They returned a few days later to find the hole re-opened but nothing in the trap. This time they filed the hole with critter deterrent. No more critter. They also took the initiative to do the same for a 2nd hole a skunk had taken up residence in. Without being asked, they returned yet again to make sure everything was still clear. Over all a great job, and they didn't charge extra for hole filling (even the 2nd hole!) like some of the others said they'd do.
Ratpack Pest Control
Waipang f.
First of all, I have to say the technician, Mike is very experienced, kind and helpful. The problem is they don't do business in an honest way, he suppose to get rid of squirrel in my attic , he did find two bodies in his first visit , he told me he will set up traps to catch the rest of them, I guess he likes to avoid the future visits , so no traps have been actually set up at all, at first he said he would come back for the second visit 3 days latter, then he chan ged to 6 day latter on, but on that particular date, he didn't show up at all, called him twice, never responded , and turned out I have another two dead squirrel stuck in my vent , smell so bad for the whole week, eventually he had another guy came , but he was useless, didn't find any dead squirrel even through the smell was very obvious, all he wanted is my pest control service, and finally Mike came the next day, admitted he did put any traps , and did find the dead squirrel and got rid of for me, he did promise come again to seal the vent he had cut , but again , they missed the appointment due to the weather issue, and no idea when they will come .
Ratpack Pest Control
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